Operations Supervisor - Inventory Control

Job Description

is hiring for a Operations Supervisor to contribute to our Operations team in Jackson, TN. An Operations Supervisor ensures the efficient operation of shift(s) and / or department(s) in a warehouse distribution environment.

Want to join a key team that helps the world read?

At Ingram, the Operations team serves a key role within the organization. We ensure that our distribution centers and warehouse facilities function at maximum efficiency.

Safety is a core value in our distribution environment. We emphasize this through training, education and accident prevention programs.

Process Improvement is another core value, and through innovations such as voice and Radio Frequency (RF) technologies, as well as feedback from our associates, we work toward constant improvement.

The world is reading, and it is our goal to connect as many people to the content they want in the simplest ways. If you want to be part of a customer-centric team that strives for excellence, collaboration, innovation, we can’t wait to meet you!

Qualifications :

HS Diploma or GED (Degree Preferred)

3 years warehouse experience in a fast paced, high volume environment

2 + years experience in a Supervisory or Lead Capacity

2 years experience working with a Warehouse Management System

Key Responsibilities :

Identifies, organizes, plans and allocates resources

Acquires and analyzes relevant information about shift performance indicators

Identifies issues / processes that deviate from standards and takes necessary action

Engages associates assigned to the area

Escalates problems or issues to the appropriate level that cannot be solved at the level of this position

Maintains appropriate Payroll records, including daily input in KRONOS

Provides input into Inventory Control and Operations related status reports and uses standardized reports

Maintains HR related information

Interviews and selects associates for hire and / or promotion

Ensures that all administrative duties are completed according to established timelines

Trains or oversees the training of newly hired associates

Conducts or oversees process update training of all associates as changes are implemented

Analyzes staffing needs and delegates work based on volume requirements in assigned departments.

Issues progressive counseling (up to including termination) to associates for performance below minimum expectations

Previous Inventory Control experience preferred

Basic knowledge and understanding of cycle counting process

Essential Knowledge, Skills, and Abilities :

Prioritization skills

Organizational skills

Interpersonal skills

Customer Service skills

Problem solving skills

Oral & Written communication skills up to high school level

Reading comprehension skills up to high school level

Math skills basic arithmetic, addition, subtraction

Critical thinking skills Reading comprehension skills

Attention to detail

Ability to work safely and adhere to safety guidelines in a warehouse environment

Ability to perform repetitive manual tasks

Ability to work independently or collaborate in a group environment

Ability to be flexible / multi-task based on workflow demands

Ability to maintain reasonably reliable attendance

Ability to read, write, speak, hear, see, think, communicate, concentrate, learn, and work

Personal computing skills including PC based applications (Office, Excel, Word and Outlook programs)