Desktop Support Analyst

Description Candidates with the ability to communicate complex technical information to non-technical users in an understandable and concise format will be interested in the Desktop Support Technician opening at Robert Half. This Desktop Support Technician role is best suited for problem solvers who prefer to work in a challenging and positive environment. This Desktop Support Analyst role is a permanent opportunity based in the Clayton, Missouri, area.Responsibilities

Support records of daily data communication transactions, issues and remedial actions taken or installation activities

Interact regularly and effectively with ticket submitters

Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

Match hardware repairs with the appropriate vendors

Deliver computer desktop support in accordance with established policies and procedures

Rectify computer problems, and suggest appropriate action/solutions

Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals Requirements - Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

Desktop support or related experience

Solid understanding of Deskside Support

Active Directory experience

Technology Doesn't Change the World, People Do.®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .