Customer Relationship Marketing Manager

Description We want to hear from marketing and communications professionals who have a desire to play a key role in the growth of a dynamic organization. Robert Half is currently working with a local non-profit client seeking a Marketing/Communications Manager. This is the position for a self-reliant, independent thinker who thrives when presented with challenges and combines strong digital communication experience with a proven ability to develop content for a variety of media outlets.Major responsibilities

Report on marketing performance with metrics and creative analytics

Take charge on initiatives to identify and respond to customer and other stakeholder interests, expectations and concerns, including advocating for modified and new services to enhance the customer experience and grow the organization

Consistently reinforce strategic talking points in all company communications

Manage content creation for marketing materials (collateral, newsletters, press releases, digital content and more)

Support and advise senior leadership on key communications, always advocating for open and honest communication across the organization

Create and/or maintain communications standards, guidelines and protocols to support the company brand and monitor its use for consistency

Govern all company communications to support the brand, including internet communications, social media, direct emails to customers, strategic and board communications, promotions, and marketing efforts

Develop clear, consistent messaging and behavior consistent with the brand, and instill appreciation across the company

Requirements

Must have strong skills in writing, editing and design

Ability to handle multiple projects within strict deadlines

BA degree in marketing, communications or related field

Excellent attention to detail and organizational skills

2+ years relevant experience in marketing, PR, events or sales

Experience with social media management tools (e.g., Sprinklr, Hootsuite and Sprout)

Innovation starts with people.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.© 2022 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .