Computer Support Analyst
Vacancy expired!
Description of Duties: - Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from Asite end users and resolve problems or take appropriate action.- Gather, organize, and analyze large internal and external data sets to provide insights for management.- Assist with data entry and clean-up in Asite- Assist with developing interactive dashboards of Asite data in Power BI. Required Skills: - Bachelor’s degree in Computer Information Systems or 5 years relevant experience - Proficient in Microsoft Office. Excellent PowerPoint skills - Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables.- Working knowledge of SharePoint and MS Teams- Hands-on experience building and publishing customized and interactive dashboards within PowerBI - Strong organizational and multi-tasking skills.- Excellent analytical and problem-solving abilities- Excellent communication (verbal and written) and customer service skills- Ability to handle a high-pressure environment- Ability to prioritize urgent requests and multitask- Helpdesk experience preferred- Experience working in a document management platform strongly preferred
Vacancy expired!