Dental Office Administrator (Highland)

Our Practice is renowned for and committed to only the highest quality dentistry with an acute sensitivity to Patients with dental phobia. Board Certified Dental Sleep Medicine is a strong part of our practice as well. Join a team that is like family and is focused on building strong relationships with our patients. We seek a teachable, caring individual who desires to grow professionally and personally and excel in a long-term career. Opportunities are available in a variety of areas including treatment coordination, insurance, financial coordination, concierge, inbound and outbound calls, marketing and more! Continuing education is provided and encouraged. No weekends, No evenings. Extreme safety precautions are in place to protect the health of our staff and patients.

We offer a competitive salary commensurate to experience/qualifications. Six Paid Holidays, Paid Vacation, Health Insurance, 401K and Profit Sharing.

We seek an empathetic individual with a sensitivity to apprehensive dental patients.

The Dental Receptionist’s responsibilities include entering patient information onto our data system, answering patients’ questions, and arranging referrals to other dental specialists. You should also be able to prepare billing statements.

Perform all duties in a manner that ensures the efficient running of the dental practice.

Qualifications:

Working knowledge of general administrative practices.

Good telephone etiquette.

Exceptional organizational skills.

Excellent customer service skills.

Attention to detail

Responsibilities include:

Greeting and welcoming patients to the practice.

Scheduling or rescheduling as needed.

Sending and receiving Patient Electronic forms.

Updating patient records and documenting recent treatments and procedures.

Scheduling follow-up appointments and providing telephonic reminders.

Verify and record Dental Benefits from insurance providers

Verifying methods of payment and collecting payments as needed.

Performing general office duties, such as answering telephones, photocopying, filing and faxing.

Education:

High school diploma or GED.

Certification in office administration, medical administration, or related field is advantageous.

Experience or knowledge in Dental Sleep Medicine is a plus.

Proven experience working in a dental office. (Dental Assistant experience, helpful)

Sound knowledge of dental terminology.

Proficient in dental practice management software (Dentrix or Softdent).

Working Days (Patient Hours):

Monday, Tuesday, Wednesday 9-5, Thursday 8-3, Alternating Fridays- 9-3