07 Oct
Inside Claim Representative - Mid and 2nd shift (Springfield, OH)
Ohio, Dayton / springfield 00000 Dayton / springfield USA

Vacancy expired!

Are you looking to finally use your customer service skills in a role where you can see yourself making a difference?

Full time Positions available!

If you enjoy interacting with people, providing outstanding customer service and are looking for a rewarding career, Code Blue is the place for you.

Code Blue, LLC, an independent third party administrator for the property and casualty insurance industry, is revolutionizing the claims management process through Speed, Science and Service.

Opportunity to work remotely after you become proficient

Industry competitive base salary PLUS performance bonus

Additional compensation for qualified bilingual applicants

Responsibilities and Duties

Work with assigned contractors, managing various property damage claims.

Analyze inquiries and serve as an advocate for the policyholder/homeowner.

Review loss and coverage information and determine if the policy provides coverage for the type of loss.

Actively manages claims to mitigate damage for insurance carriers and expedite closure of claims. This includes daily contact while contractor is onsite to minimize reconstruction and drying cycle times.

Provides prompt and efficient responses and resolutions to each inquiry in a courteous and professional manner.

Applies and follows all customer service, restoration claim, and Company policies and procedures, including script adherence.

Requirements:

High school diploma or equivalent.

Keyboard a minimum of 35 words per minute, preferred 55 words per minute

Internet savvy and functional knowledge of Windows, Excel, Word, and other Microsoft Office programs.

Able to handle conflict in a professional and courteous manner.

Minimum of 3 years experience with Customer Service

Excellent communication skills

The ability to exercise discretion, independent judgment, and manage time wisely

Insurance industry background, with basic knowledge of Xactimate/ Symbility Estimating Software is a plus.

Able to Pass IICRC WRT certification course after hire

BILINGUAL APPLICANTS ENCOURAGED

Benefits

Our claim representatives have the opportunity to earn $40,000 in their first year

Base hourly rate $12.74 with OT over 40 hours

Second shift differential of $5000 per year paid bi-weekly

Average annual incentive $3500, paid bi-weekly

$4000 in total retention bonuses paid out as $1000 in 90 days, $1000 in 180 days and $2000 in 365 days

Medical, dental, vision and life insurance

401K plan

Opportunity for advancement

Job Type: Full-time

Pay: $32,000.00 - $40,000.00 per year

COVID-19 considerations:

All common areas of the building will be sanitized frequently.

Hand sanitizer, disinfecting spray, and disinfecting wipes will be available for all to use. Social distancing with work stations and training classes.

Vacancy expired!


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