Principal Technical Program Manager

Manage the development and implementation process of a specific company product.Manage the development and implementation process of a specific company product involving departmental or cross-functional teams focused on the delivery of new or existing products. Plan and direct schedules and monitor budget/spending. Monitor the project from initiation through delivery. Organize the interdepartmental activities ensuring completion of the project/product on schedule and within budget constraints. Assign and monitor work of systems analysis and program staff, providing technical support and direction.Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. Leading contributor individually and as a team member, providing direction and mentoring to others. BS or MS degree or equivalent experience relevant to functional area. Seven years of project management, product design or related experience preferred.Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.Oracle Cloud Infrastructure - Principal Technical Program Manager – Technical Operations and Support Analytics/At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world.// Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future.// You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged./At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors. We act with the speed and attitude of a start-up, with the scale and customer-focus of the leading enterprise software company in the world. Values are OCI’s foundation and how we deliver excellence. We strive for equity, inclusion, and respect for all. We are committed to the greater good in our products and our actions. We are constantly learning and taking opportunities to grow our careers and ourselves. We challenge each other to stretch beyond our past to build our future. You are the builder here. You will be part of a team of really smart, motivated, and diverse people and given the autonomy and support to do your best work. It is a dynamic and flexible workplace where you’ll belong and be encouraged.We are looking for a Technical Program Manager (TPM) to join the Technical Operations and Support Analytics team (remote worker). The team is dedicated to providing accurate data and partnering with teams to help them discover actionable narratives, both by describing the past and predicting the future. We believe information enables success, and we are committed to providing clear insights for all levels of the organization. The ideal candidate will have proven experience managing a set of projects and participation in both short- and long-term strategy planning, as well as a background in data analysis and leading data science initiatives. If you are passionate about taking ownership of big challenges and driving solutions that have broad, significant impacts - come join our team!In this role, you will:Engage with business stakeholders to understand use cases, document requirements, and perform business analysis

Conduct technical discussions with data scientists, data engineers and architects

Simplify and articulate data stories from complex data analysis

Learn their operational day-to-day processes to better support their critical business needs

Work with stakeholders to prioritize their analytics needs and develop monthly release plan

At times, you will dig into the data yourself to identify trends, gaps, or opportunities for improvements

Locate and define new process improvement opportunities, and solve for root cause issues

Explain your team's analyses and recommendations to leadership while discussing the technical trade-offs in product development with engineers and product managers.

Develop project scopes and determine expectations for work to be done, including defining critical path and work prioritization

Ensure technical risks associated with a project/program are identified and closed or mitigated to enable quality service

Provide regular updates to leadership on team progress toward roadmap deliverables

Coordinate and facilitate team sprint meetings, including tracking progress in JIRA

Mandatory Qualifications:Bachelor’s or Master’s degree in Computer Science, Information Technology, Business Administration or related field or equivalent professional experience

Experience with SQL and RDBMS technologies

Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy

Ability to synthesize complex elements into crisp and robust stories for audiences of variable technical levels

Excellent organizational and presentation skills with strong attention to detail

Self-driven, analytical, and results oriented with proven sound judgment

Demonstrated ability to effectively collaborate and influence

Able to independently operate in an ambiguous and fast paced environment

Experience with Agile methodologies

Comfortable with base statistics and probability concepts

Preferred Qualifications:5 years managing large scale technical programs and projects spanning multiple teams and organizations moving at an extremely fast pace

Knowledge of customer support or global technical operations core processes, KPIs, and drivers

Understanding of Big Data technologies and solutions

Knowledge of principles for effective visual display of quantitative data

Working knowledge of ETL concepts, and data modeling

Familiar with foundational machine learning algorithms

Experience with designing technical solutions

Experience with operating systems in production, following the DevOps model

Hands on experience in Python / R is a plus.

/Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law./Job: Product DevelopmentOrganization: OracleTitle: Principal Technical Program Manager Location: United StatesRequisition ID: 20000U4D