Food Service Supervisor

The Chick-fil-A Supervisor has the responsibility for directing the daily operations of a quick service restaurant, ensuring compliance with company standards in all areas of operations, including production, preparation, customer relations, restaurant maintenance, inventory management, team management, recruiting, ensuring the highest quality products and services are delivered to our customers and other duties as required.

Serve as subject matter expert for operations

Model hospitality with all who come in contact with our restaurant

Communicate effectively, share ideas, and take a positive approach to all situations

Attend and actively participate in developmental meetings

Manage and facilitate daily operations of the restaurant

Think critically to resolve issues as they happen in real-time; think proactively to spot potential issues before they arise

Lead by example on holding all Team Members to policy standard, ex. Timeliness, grooming, cell phones, uniforms, etc. Partner with Training and Personnel Director as needed.

Teach, train, and coach all hold all Team Members to policy standards, as listed above

Partner with director to set team goals, share the score visually, and celebrate the wins

Partner with Operations Director as needed to provide additional training for team members

Check behind shift leaders to ensure purposeful setups to put people in the right spots (effective game plans)

Perform weekly assessments and provide feedback regarding current Team Member behavior

Partner with Personnel Director to conduct annual review process of Direct Reports

Train, Teach, and Coach the Team Leader Direct Reports and Team Member indirects as necessary to ensure excellent quality and production standards are delivered

PAY $16-19

BASE REQUIREMENTS

Must be at least 18 years of age

Must be available to work Friday and Saturday

Must be comfortable using a POS system (Front of House)

Ability to multitask

Ability to work at a quick, yet efficient and thorough pace

Team-oriented, adaptable, dependable, and strong work ethic

Positive attitude

Ability to communicate effectively with guests and team members

Customer Service-Oriented

Ability to commute to and away from your shift

We want people who bring diverse perspectives and a natural curiosity to the challenges in front of them. Whether you are an experienced professional or searching for your first job, we offer positions and growth opportunities to help get you where you want to go.