Commerical Collections Specialist (Remote)

Compensation Range : $19.00-28.00 per hourStaples is business to business. You’re what binds us together.Our talented finance team partners with every area of the business to drive results and provide financial expertise. We are passionate about analyzing and interpreting information to assess performance and provide guidance. Our team serves as a true partner and advisor to all our business leaders; working with them to accelerate the company’s profitability and growth.What you’ll be doing:

Collection of receivables overdue by customers via phone or email

Identify and resolve disputed / billing related issues

Monitor & communicate credit & payment concerns to management

Submit customer refund requests, prepare, and review account adjustments, resolve customer discrepancies and short/over payments

Review daily orders held for credit review to determine if the order should be released, to ensure credit is not exceeded or that the customer has a past due balance

What you bring to the table :

Excellent negotiation, organizational, interpersonal and communication skills; both verbal and written

Attention to detail with impeccable follow through

Ability to multi-task & prioritize workload

Ability to get tasks accomplished in an efficient and timely manner

Qualifications :What’s needed- Basic Qualifications

2+ years of B2B collections, accounts receivables & credit experience required

What’s needed- Preferred Qualifications

Bachelor’s degree

Proficiency in Microsoft Excel

We Offer :

Inclusive culture with associate-led Business Resource Groups

Flexible PTO and Holiday Schedule

Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more Perks & Benefits (https://careers.staples.com/global/en/staples-life-benefits)

Interested in joining the team? Check out our perks and benefits !Staples believes Inclusion is a verb and we encourage diversity of thinking and ideas as well as backgrounds and experiences. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.