Consultant Business Analyst- PC Lifecycle Process Team

Consultant Business Analyst- PC Lifecycle Process TeamCharlotte, North CarolinaJob Description: LOB Job Description: This role is responsible for capturing and refining business and/or system requirements (based on specialization). Key responsibilities include working with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team(s) to refine the requirements into specifications that can be executed by the team. They possess a foundational understanding of the business and/or technical domain based on their specialization.This role will be responsible for Device Lifecycle (BART) Business Analyst focus: BART E2E workflow process (assess, schedule, group, order, track complete, disposal, reporting) HW Ordering process/ functions/ UI definition Extended Build Queues (HPIC | SHI | Future state – Depot solution) HVD Refresh SME (BART <> R2 integration) – workflow BART system support (primary) BART ARM Queue administration and general mgmt CDUF Program: e-invoicing application (MARGE) test lead (tools team)Required Skills: 5+ years of experience with Process Design, gathering and analyzing user requirements, developing functional and operational specifications using professional techniques and automated tools. The Process Design role will contribute and have input to the process definition, requirements gathering, documentation, system development, quality assurance, testing, deployment and support within the system framework enabling key business capabilities. Requires a strong skill set around general business emphasis of traditional process design, documentation, project management with a working knowledge of the systems development lifecycle (SDLC) and IT Infrastructure Library (ITIL) practices. The role will directly interface with system stakeholders, end users and developers. Skills desired also include strong process design, documentation, systems such as JIRA and Remedy, and communication and presentation skills, along with a general technical knowledge of the system architectureDesired Skills: Business Analysis

Good Communication and Documentation skills

Process Design

Project Management skills

Shift: 1st shift (United States of America)Hours Per Week: 40Learn more about this roleFull timeJR-20046937Manages People: NoTravel: Yes, 5% of the timeManager:Talent Acquisition Contact:Referral Bonus:Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity and affirmative action, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.To view the "EEO is the Law" poster, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf .To view the "EEO is the Law" Supplement, CLICK HERE at https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf .Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.To view Bank of America’s Drug-free workplace and alcohol policy, CLICK HERE .