30 May
Hotel Front Desk Agents
Wyoming, Cody , 82414 Cody USA

Vacancy expired!

The Buffalo Bill Village Resort Cabins is looking for Hotel Front Desk Agents to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.

Responsibilities

  • Perform all check-in and check-out tasks
  • Manage online and phone reservations
  • Inform customers about payment methods and verify their credit card data
  • Register guests collecting necessary information (like contact details and exact dates of their stay)
  • Welcome guests upon their arrival and assign rooms
  • Provide information about our hotel, available rooms, rates and amenities
  • Respond to clients’ complaints in a timely and professional manner
  • Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
  • Maintain updated records of bookings and payments

Skills

  • Work experience as a Hotel Front Desk Agent, Receptionist or similar role is a plus
  • Customer service attitude
  • Excellent communication and organizational skills
  • Computer skills a must
  • No experience necessary. We will train the right individuals
  • Must be able to pass a background check

Send resume through Indeed or pick up an application at the Buffalo Bill Village front desk.

Job Type: Full-time

Pay: $16.00 per hour

Benefits:

  • Employee discount

Schedule:

  • 8 hour shift
  • Holidays
  • Weekend availability

Work Location: In person

Vacancy expired!


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