Account Manager, Multifamily Program

Account Manager, Multifamily Program Remote based out of Phoenix/Tempe, AZ Ready to make a difference?Come join our team as an Account Manager supporting clean energy programs and under-served communities in the Phoenix Metropolian area. ICF is seeking a candidate with strong communication skills in the Phoenix Metro area to build and manage relationships with Multifamily building owners, customers, and key community stakeholders aligned with energy efficiency products and services. Other responsibilities include concerted outreach in scheduling and communicating with trade allies. Working closely with the client and our nation-wide implementation team, you’ll focus on bringing energy efficiency and bill savings to customers including under-served communities, providing safer, more energy efficient homes, and ensuring energy grid stability in the greater Phoenix Metropolitan area. Are you an experienced account manager, auditor, or field inspector with a track record of successful project execution? Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Multifamily or Energy Efficiency programs?  Do you enjoy working with a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today! Why you will love working here:

Quality of life: Flexible workplace arrangements, work-life balance

Investment of the community: Donation matching, volunteer opportunities

Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

And many, many more (Ask your recruiter for more details!)

What you will be doing:

Local travel requirements are from 60% of time

Schedule and perform field quality assurance with customers who have recently participated in an energy efficiency project

Record field visits and communications in customer relationship management tool

Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions

Act as a liaison with multifamily property owners, trade allies, and customers to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams

Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs

Assist technical and analytics teams to provide guidance and judgement on energy savings calculations, best practices, and ensure QA/QC standards for the program are met

What we need you to have (minimum qualifications):

Bachelor’s degree in Construction Management, Building Science, Energy Systems, Sustainability, or other related field and 2+ years of related work experience in residential construction, energy efficiency, sustainability, or in the energy industry.

OR

High School diploma and 6+ years of related work experience in residential construction, energy efficiency, sustainability, or in the energy industry.

Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check. 

What we would like you to have:

Industry certifications including, but not limited to: Building Performance Institute (BPI), Leadership in Energy and Environmental Design (LEED) or Certified Energy Manager (CEM)

Experience in single family, multifamily or C&I sectors

Experience in business management, building construction, energy resources, or energy policy

Professional affiliations including, but not limited to: RESNET, AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE

Excellent verbal, interpersonal and written communication skills

Strong analytical, problem-solving and decision-making capabilities

Team player with the ability to work in a fast-paced environment

Experience with field diagnostic tools, specifically blower door and duct blasters

Proficiency in MS Office Applications (Word, Outlook, Excel, PowerPoint) and ability to learn ICF energy efficiency database/project tracking system

Working at ICFICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we dohttps://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion.We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy (https://www.icf.com/legal/equal-employment-opportunity) .Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and Pay Transparency Statement (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf) .Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is :$51,949.00 - $88,314.00Arizona Remote Office (AZ99)Need help? We're here:ICFCareerCenter@icf.comAbout ICFICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com (https://c212.net/c/link/?t=0&l=en&o=3731098-1&h=2556622195&u=https%3A%2F%2Fwww.icf.com%2F&a=icf.com) .