AVP, Implementations

Welcome to the new standard of healthcare!Premise Health is the world’s leading healthcare access provider. We deliver purpose-driven career experiences in a culture-centric work environment—ensuring that employees at the nation's best companies get, stay, and be well. In a changing healthcare environment, we know there's a better way for organizations to help their people live healthier lives by delivering the right care at the right time, right where they work. Partnered with visionary organizations around the globe, we offer a broad range of healthcare services and deliver an effortless patient experience that raises the bar, lowers costs, and redefines the meaning of quality care. By shifting the conversation from cost to return and from treatment to prevention, we are committed to help people, their families, and the organizations they work for be at their best.We are looking for a AVP, Implementation to work at our Corporate office in Brentwood, TN ! If you possess a “whatever it takes attitude” keep reading.It’s hard to pinpoint a “typical” day here (and who wants typical anyway?), but as the AVP, Implementation you willoversee all implementation consulting team members and processes, all new site and new product implementation team members and processes, and all implementation project management team members and processes. This position is responsible for planning and directing activities to align with overall corporate and clinical policies in order to maintain operational efficiency and service excellence. This position directs and develops high performing teams to deliver on established objectives, goals, strategies and measures.What You’ll Do for Us:Maintains a strategic focus on client satisfaction and demonstrates the ability to proactively identify client needs during consulting and new implementations.

Identifies global processes to improve overall performance of implementation consulting, new site/service implementations and implementation project management and defines innovative measurements of performance standards.

Demonstrates strong business acumen and knowledge of staffing, capacity, ROI, budget, margins, service and product offerings, to implement and drive strategic and relevant operational outcomes.

Strategically identifies and solves complex implementation problems effectively with an emphasis on developing proactive approaches utilizing internal (corporate and regional) support.

Actively responds to urgent implementation issues.

Delivers products and initiatives supporting strategic goals.

Reviews best practices and holistic effectiveness of implementation systems, support, and structure.

Demonstrates the ability to effectively manage complex implementations.

Provides effective leadership, coaching, and mentoring of Director, Manager, and individual contributor level within the implementation team.

Establishes regular communication across the team and the organization to ensure effective cascade of information.

Business partner for sales and new opportunity process.

Oversees the indirect management of all implementation consulting and new site/service implementations.

Indirectly manages the relationship of new and existing clients during the implementation phase.

Indirectly manages (direct and indirect) up implementation consulting, implementation managers, and implementation project managers.

Education:Bachelor’s degree

Experience:12+ years’ experience in a business environment or related industry, managing others

Demonstrated experience with medical information management systems

Experience in an Operations function

Healthcare experience managing in a medical, pharmacy, fitness or other similar environment

Knowledge and Skills:Demonstrated ability to manage a broad range of responsibilities and communicate effectively across multiple functional areas

Demonstrated leadership skills and experience managing remote staff

Excellent communication, facilitation and presentation skills

Excellent time management and organization skills.

Excellent people management, strategy and execution skills

Strong strategic thinking and leadership skills

Extensive knowledge of the healthcare industry, operations and delivery

Demonstrated knowledge of regulatory environment relative to onsite operations.

Work Environment:The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functionsWhile performing the duties of the job, the colleague will be required to meet the demands of the following requirements: sit, stand, talk and hear.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this Job, the employee may be exposed to fumes or airborne particles, virus, disease and infection. The employee may experience traumatic situations. The employee may occasionally be exposed to toxic or caustic chemicals and risk of electrical shock. The noise level in the work environment is usually quiet.Physical Demands:These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job.While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, and stooping all day. The employee must frequently lift and/or move items over 20 pounds.Other Duties:May require 50%+ travel

What We’ll Do for You:At Premise Health, you’re not an employee – you’re a team member. We have health centers, pharmacies, fitness centers and offices scattered across the country, but we’re all working together to deliver exemplary and delightful service to our clients, their employees and family members. We’re proud of the culture we’ve built, and we aim to assist our team members in living their best life – in and out of the workplace. That’s why you’ll find us taking a yoga class together or starting a book club. We know that we can only help people get, stay, and be well if we do the same for ourselves. We’re also not afraid to share what we’re up to – check out some of our smiling faces.As an employer, we want to compensate you for the work you do with more than a paycheck (although you’ll get one of those too). Premise Health offers competitive benefits packages including medical, dental, vision, life insurance, 401(k), paid holidays and vacation time, and a company-sponsored wellness program. We are an equal opportunity employer of nice people and value inclusion at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.