10 Oct
Personal Banker II- Muldoon Branch
Alaska, Anchorage / mat-su 00000 Anchorage / mat-su USA

Vacancy expired!

Start a career with First National Bank Alaska, the Best Place to Work in Alaska as recognized four years in a row by Alaska Business magazine readers.

First National Bank Alaska, FNBA, is currently seeking a Personal Banker II for our Muldoon Branch. The Personal Bank I is responsible for welcoming customers to the branch and delivering consistent and exceptional customer service through engaging with customers to build and deepen relationships by uncovering banking needs and recommending the best products, services and solutions to meet those needs. The Personal Banker I may direct, coach and mentor branch employees; works closely with the Branch Manager or Operations Supervisor to ensure critical timelines are met, that operational controls are in place and daily branch functions are completed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Establishes new business and expands existing banking relationships by making sales calls in person and by phone to current and prospective customers including both consumers and commercial. Tracks customer calls, sales activities, and reports trends from various sources to supervisor.

2. Consults with existing and potential customers, analyzes their financial needs, and recommends appropriate bank products and services. Cross sells and makes productive referrals to other areas of the bank.

3. Opens new accounts, sells consumer products and services, and responds to customer account related requests; may close accounts and conduct customer initiated account research and resolution.

4. Implements the onboarding process for new customers creating an outstanding customer experience.

5. Acts as liaison between customers and other areas of the bank. Maintains awareness of existing and newly developed bank products and services in order to make appropriate recommendations to customers.

6. Initiates and processes customer contracts for bank products and services and answers customers' questions regarding the contract and service or product.

7. Interviews and evaluates customer needs to initiate consumer loan business, requests and receives applications and other required paperwork to send for underwriting, informs customer regarding approval or denial of loan, and may coordinate closings of loans they originated.

8. Performs other work-related duties as assigned by supervisor.

EDUCATION and/or EXPERIENCE:

Minimum: Bachelor's degree in a business related field plus one year demonstrated experience in a customer relationship-type position, or four years in a front line customer contact position with two of the years as experience in a customer relationship-type position; or equivalent combination of education/training and experience. One year sales experience.

Preferred: Outside sales experience.

FNBA offers:

Advancement Opportunities

Competitive Compensation

401(k) w/ Employer Matching- 100% Match, Up to the first 6% of Contributions

Generous Paid Time Off

Comprehensive Benefits

Team Environment

Family Friendly Culture

Plus many more great benefits

Please visit us at www.FNBAlaska.com/Careers to view the full job posting and apply today.

All applications must be received through FNBA's website to be considered.

FNBA is an Equal Opportunity and Affirmative Action Employer, Member FDIC and Equal Housing Lender.

Vacancy expired!


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