AREA : Human Resources JOB DESCRIPTION: Human Resources Coordinator REPORTING RELATIONSHIP: Reports to and functions under the direction and supervision of the Director of Human Resources. PURPOSE: This position provides administrative support in the day-to-day operations of the Human Resources Department. JOB QUALIFICATIONS High School Diploma required, Bachelor's Degree preferred. Strong HR generalist orientation. 3-5 years of HR administrative work experience. Solid written and oral communication skills. Team player. Proficiency in Excel, Access, Word and knowledge of PowerPoint. Strong people skills. Attention to detail. Flexible and adaptable to any situation. Sound organizational skills. Ability to multi-task. DUTIES AND RESPONSIBILITIES Administers all aspects of the workers' compensation program including obtaining first reports of injury, gathering and maintaining medical information, reviewing loss-run analysis, documenting and posting OSHA 300 logs, setting up files and following up on cases including communicating with employees, and acting as liaison to workers' compensation insurance provider. Manages unemployment claims process by acting as liaison to unemployment claims TPA, compiling and maintaining files, and coaching managers prior to attending hearings. Processes FMLA and State Maternity Leave requests by reviewing eligibility factors, providing and receiving employee notices, coordinating medical payments, and facilitating the termination process if employees fail to return to work after leave. Administers benefit plans through the completion of enrollments and terminations, processing required documents through payroll, HRIS, and insurance providers to ensure accurate record keeping and proper recording of deductions. Assists with annual open enrollment period by arranging for distribution of materials from providers, disseminating communications of changes to employees, arranging for on-site representation by providers, and processing benefit changes within specified deadlines. Responsible for administration of and conducting audits in the following areas: work hours and schedules, employment-related transactions and paperwork, employee file maintenance, and employee/customer relations. Provides support to Director of Human Resources during investigations by participating in interviews, taking notes, and providing written records of the investigations. Monitors quality of input and maintenance of records in HR database. Acts as back up to Receptionist in times of absence. Supports recruiting and retention efforts by compiling and providing recruiting-related paperwork to managers and employees, scheduling and participating in interviews, checking employment references, and providing lists of new hire names for name badges. Serves as HR contact for employee rehires and transfers by pulling files of current/former employees to assess eligibility for rehire/transfer, informing employees/former employees of reasons for ineligibility, if appropriate, and documenting changes in employee files and the HRIS. Working with HR and Retail Operations management, administers the I9 compliance process. Verifies eligibility to work thru E-Verify. Compiles, creates and maintains employee-related reports such as the annual EEO-1 report. Assists in the assurance of legal compliance in all functional areas. Coordinates meetings and off-site training. Prepares drafts of documents, forms, correspondence and policies, as needed. Performs other duties as needed. PHYSICAL DEMANDS AND WORKING CONDITIONS Work is performed in an office environment with light physical demands and normal exposure to everyday risks and discomfort requiring common safety precautions. Work will require frequent visits to the warehouse, bakery, and retail outlets. These visits ordinarily do not increase physical demands, but do increase exposure to risks and inclement weather with associated discomfort. Extra care must be exercised under these circumstances. Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.