An Assistant Manager is an hourly employee that participates in the Management Training Program and is responsible for overseeing the production and delivery of the store's goods and services.
The goal is to become trained in managerial skills with the aim of becoming a Domino's Pizza Store Manager. During training, the Assistant Managers in training assist the manager in all activities relating to store operations in accordance with company policies and standards.
A person filling the Assistant Manager position must be able to meet the following criteria, with or without accommodation.
Complete all orientation, onboarding, training, security, and driver safety program requirements as a condition of employment.
Comply with all Valley Pizza, Inc. Standards and Policies
Report to work on time as scheduled in full uniform.
Understand, practice and enforce guidelines presented in Sexual Harassment training        and materials.
Maintain valid driver's license, liability insurance and working auto for delivery.
Assistant Managers are fully trained in the delivery process since delivery is required
Maintain an effective means of contact (i.e. telephone, etc.) at all times for situations requiring a quick response.
Demonstrate a willingness to learn and advance in levels of management. Attend appropriate training classes as scheduled and successfully complete class exams.
Resolve conflicts and handle unstable situations with employees and customers.
Listen and communicate with customers on the telephone and in person in a friendly and
courteous manner. Resolve customer problems and complaints.
Coordinate store production and operation during periods of high stress.
Enter computer data using a standard keyboard and function keys.
Accurately receive and record a customer's order within 2 (two) minutes.
Know and fulfill the terms of the company's service objectives.
Perform mathematical computations.
Correctly count currency, coins and checks to make change for customers and drivers, and to prepare daily deposits.
Move safely and swiftly from phone counter to makeline to ovens within the area available.