Delivery Driver

Responsibilities

TheDelivery Driver is responsible for delivering customer orders in a productive, time sensitive and customer sensitive manner on a daily basis.

This position is responsible for demonstrating safety, quality, and operational expertise. This position is responsible for proficiently performing at least two delivery related activities (e.

g. multiple route knowledge, demonstrated expertise in delivery process and procedures, ability to train associates in delivery functions, LEAN captain, Safety committee, etc).;

1. Load, unload and secure product; to ensure customers receive clean and damage free merchandise

2. Delivers product to customer locations meeting established delivery goals. Collect and track customer returns within a specified time frame.

3. Operate delivery vehicles in a safe and lawful manner. Responsible for the vehicle and its contents

4. Complete daily route and all appropriate paperwork.;; Communicate obstacles in Tier meeting that prohibit us from meeting our established goals.;;

5. Complete daily pre and post trip checklist

6. Actively seek to support implementation of and contribute ideas and suggestions for continuous improvement to the delivery processes.

7. Communicate customer feedback to sales and / or supervisory personnel. Contribute ideas and suggestions for improvement utilizing LEAN practices

8. May be assigned to participate on LEAN or Safety committees

9. The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and / or assigned as necessary.

Qualifications

High School diploma or equivalent edu preferred

Minimum; 2 years experience in related field

Minimum of five years of commercial driving experience, with experience in the delivery of small packages preferred. Depending on state CDL may be required.

Previous Office Depot experience a plus

Previous customer service experience preferred

Experience in the use of pallet jacks, hand trucks and forklift preferred

Valid driver’s license

Accident free driving record reflected during a rolling 36-month average

Class B Commercial Driver’s License (CDL), only required for operating delivery vehicle exceeding 26,000 lb. Gross Vehicle Weight (GVW)

Department of Transportation (DOT) qualification

Experience using POD or tablet device in the scanning of customer products.

Familiarity with scanner and GIS devices preferred.

Ability to communicate both verbally and in writing, using the English language (English competency)

Basic product knowledge

Knowledge of operation of power / mobile equipment

Ability to understand addition, subtraction, multiplication, and division

Geographical knowledge of the delivery service area

Ability to read and understand a map

Ability to up sell;

Demonstrate a commitment to Office Depot Core Values and adherence to established Standard Operating Procedures

Ability to transport single cartons up to 75 pounds as needed

Ability to use manual pallet jacks to transport pallets of products up to 2,500 pounds

Ability to work in all types of weather due to various climate changes

Repetitive lifting of paper, continuous climbing in and out of vehicle

Ability to stand; on feet for long periods of time, continuous walking including stairs