Human Resources Manager - IHG Army Hotel Joint Base Lewis McChord, WA

Human Resources Manager - IHG Army Hotel Joint Base Lewis McChord, WAJob Number R183625Hotel Brand: IHG Army HotelsAmericas - United States - Washington - Joint Base Lewis-McChordDescriptionAbout usAt Intercontinental Hotels Group, we own, operate and franchise more than 3500 hotels, offering close to half a million guest rooms in nearly 100 countries. By bringing your expertise and passion to any one of our brands, you will help us achieve our vision: to be the most preferred, admired and successful hotel company the world over.Your day to dayManage Human Resources programs such as recruiting/employment, compensation, benefits, worker’s compensation, employee relations, employee recognition programs and training for hotel employees. Ensure policy compliance, support the Company’s initiatives, and promote a positive employee culture. Maintain confidentiality to the extent possible in all HR-related matters.Ensure worker’s compensation claims are properly documented and reported. Ensure that there is an active safety committee at the hotel, safety programs are implemented, and that employees are motivated to follow safety procedures.Work within the established Human Resources department budget.Facilitate effective training and development programs for employees. In conjunction with Corporate Human Resources and General Manager, ensure that all managers and supervisors are trained on the progressive discipline process, performance management process, and related management programs and initiatives. Coach managers to create and maintain a work environment with high morale and productivity. Conduct new employee orientation to familiarize employees with Company standards, policies, procedures, rules and other employee programs.Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel staff, Corporate Human Resources, and Corporate Legal and HR Shared Services/Hire to Retire.Interact with outside contacts:Candidates and applicants – discuss employment opportunities and conduct interviewsGuests – to ensure their total satisfactionVendors – to ensure adequate inventory of supplies and equipment, to discuss pricing or service issues, to resolve any vendor performance issues, etc.Outside counsel – to seek advice on various issuesRegulatory agencies – regarding safety and compliance mattersOther contacts as needed (Professional organizations, community groups, local media)May coordinate and administer locally developed specialized recognition programs.Perform other duties as assigned and may serve as “manager on duty” as required.Identify, recruit, and make recommendations for hiring all candidates for all hotel positions. Screen, interview and test applicants; coordinate background checks/references, and process applicable paperwork, etc. Oversee the maintenance of accurate and up-to-date personnel files and HR Systems on all employees. Ensure that company hiring standards, laws and applicable regulations are followed in the application, hiring and selection process.Ensure compliance with employment laws, government agencies, and company policies and procedures (e.g. Occupational Safety and Health Act, Equal Employment Opportunity, Wage and Hour, Affirmative Action, employee records administration, etc.). Conduct annual HR compliance/standards self-audit. Communicate all company and hotel policies and procedures.Provide required documentation in response to unemployment claims. Participate in unemployment hearings as needed. Ensure that paperwork is complete and documentation is thorough so the company’s position can be legally and effectively represented.Coordinate, support and administer all other corporate initiatives such as annual merit process, short term incentive process, benefit enrollment and communication, wage and hour surveys, etc.Create programs and events to foster a positive work environment for all employees (e.g. pep rallies, all employee meetings, excitement committees, health fairs, etc.). Support and administer the employee satisfaction survey in conjunction with the Corporate office. Assist the General Manager and other department managers with developing action plans based on feedback.What we need from youHigh school diploma plus 2 years related experience in Human Resources, or an equivalent combination of education and experience. Some college courses in Human Resources, Employment Law or related field preferred.Basic knowledge of Microsoft Computer programs; Word, Excel, PowerPoint, etc., and Human Resources/payroll systems. ADP/Timesaver experience preferred. Professional HR designation (PHR, SPHR or other) preferred. Must speak fluent English. Other languages preferred.This job requires ability to perform the following:Carrying or lifting items weighing up to 25 poundsStanding and moving around the facilityUse a keyboard to generate various work-related documentsHandling objects, files, training materials and equipment, etc.Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with employees, vendors, and corporate human resources and legal staff.Reading and writing abilities are utilized often when completing paperwork and management reports, giving and receiving instructions, and training.Problem solving, reasoning, motivating, organizational and training abilities are used often.Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.May be required to work nights, weekends, and/or holidaysWhat we offerIn return we'll give you a competitive financial and benefits package which may include healthcare support, dental, vision, disability and life insurance support, and a matching 401k plan. Hotel discounts worldwide are available as well as access to a wide variety of discount programs and the chance to work with a great team of people. Most importantly, we'll give you the room to be yourself. So what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG.IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.Report This Job