13 Oct
Transcon Operations Agent - Night Shift
Vacancy expired!
Job Description
Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Transcon Department/Warehouse operations.
Day-to-Day responsibilities include:- Ensure accurate and timely data entry into our operational system
- Track and Tracefiles and reporting
- Use export Workflow on daily basis
- Ensure accurate and timely customer and service provider billing.
- Ensure delivery of freight and timely clearance when applicable
- Interact with our customers in arranging their shipments whilemeeting customer service standards.
- Maintain good relationships with service providers
- Meet compliance at all times to regulations internal and external in accordance with government regulations.
- Understand department process flow, and look for best practices to improve operational efficiency and productivity
- Ensure all customers standard operating procedures are in place and updated in the standard operating procedures.
- Meet Key Performance Indicatorstandards in accordance with the Company’s procedures
- Network communications, timely responses to emails and requests (internal and external)
- Escalation of problems to Management when necessary
- Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
- Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.
Qualifications
Qualities of successful Expeditors Employees:Have a positive attitude and an innate desire to help people
Desire to work in a team environment
Work with integrity
Maintain a professional Appearance
Have Confidence even in the face of intense challenges
Be curious to learn and grow
Be resolute and results oriented- get the job done!
Additional Information
Expeditors offers excellent benefits- Paid Vacation, Holiday, Sick Time
- Health Plan: Medical, Prescription Drug, Dental and Vision
- Life and Long Term Disability Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Purchase Plan
- Training and Education Program
Vacancy expired!