13 Oct
Transcon Operations Agent - Night Shift
Tennessee, Ustn 00000 Ustn USA

Vacancy expired!

Job Description

Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the Transcon Department/Warehouse operations.

Day-to-Day responsibilities include:

  • Ensure accurate and timely data entry into our operational system
  • Track and Tracefiles and reporting
  • Use export Workflow on daily basis
  • Ensure accurate and timely customer and service provider billing.
  • Ensure delivery of freight and timely clearance when applicable
  • Interact with our customers in arranging their shipments whilemeeting customer service standards.
  • Maintain good relationships with service providers
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and look for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures are in place and updated in the standard operating procedures.
  • Meet Key Performance Indicatorstandards in accordance with the Company’s procedures
  • Network communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Adhere to the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

Qualities of successful Expeditors Employees:

  • Have a positive attitude and an innate desire to help people

  • Desire to work in a team environment

  • Work with integrity

  • Maintain a professional Appearance

  • Have Confidence even in the face of intense challenges

  • Be curious to learn and grow

  • Be resolute and results oriented- get the job done!

Additional Information

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical, Prescription Drug, Dental and Vision
  • Life and Long Term Disability Insurance
  • 401(k) Retirement Savings Plan
  • Employee Stock Purchase Plan
  • Training and Education Program

Vacancy expired!


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