Administrative Assistant & Customer Service Rep

The candidate will perform a variety of office operations and procedures including reviewing and approving supply requisitions, Internet research functions, work with MS Office programs. Duties also include perform clerical and administrative functions including fielding telephone calls, filing and data entry. May assist with other overflow work (invoicing, field workers reports etc.)

REQUIREMENTS:

Required Qualifications

1-2+ years of Office Administration experience

Excellent verbal and written communication skills

Experience in customer service, hospitality and/or sales

Intermediate computer skills including spreadsheet and word processing programs as well as email.

Effective organizational and communication skills

Detail Oriented and operates with a sense of urgency

Ability to work in high stress conditions

Duties: - Provides administrative support in a complex team environment to Senior Executives

- Coordinates complex, senior-level internal/ external meetings and conference calls

- Handles a high volume of phone calls and interacts with high level business leaders in a professional and effective manner

- Supports internal and external managers or clients

- Responds and follows up on client requests

- Maintains complex and extremely detailed calendars and prioritizes meeting requests and related logistics

- Coordinates a high volume of domestic and international travel arrangements and processes expense reports

- Maintains understanding of firm policies and handles certain issues independently

- Responsible for participation in general administrative duties (copying, filing, faxing, archiving), ad-hoc projects, committees and or group events

Skills: - Requires excellent interpersonal and communication skills

- High attention to detail

- Ability to maintain high standards despite pressing deadlines

- Ability to solve problems quickly and efficiently

- Strong knowledge of general business, corporate and government cultures

- Ability to handle highly sensitive, confidential and non-routine information

- Self-starter with excellent anticipation skills; problem solving; follow up

- Demonstrated dependability and sense of urgency about getting results

- Demonstrates high degree of integrity and confidentiality

- Strong organizational skills

- Comfortable working with people at all organizational levels

- Comfortable working in a sometimes hectic, high pressure environment

- Ability to display a consistent, professional degree of communication

- Ability to work well under pressure, adapt to unexpected events, and prioritize and multi- task in a deadline driven environment

- Must be able to prioritize a variety of time-sensitive tasks

- Must have excellent judgment; independent thinker and resourceful

- Strong proficiency in MS Word, Excel, PowerPoint and Outlook

- Team player with a positive attitude

- Highest degree of integrity, professionalism, diplomacy and discretion required