Business Implementation Manager - Practice Management Group

Join Our Team: Do Meaningful Work and Improve People’s LivesOur purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare.To better serve our customers, we’re creating a culture that promotes employee growth, collaborative innovation, and inspired leadership. We are committed to creating an environment where employees can do their best work and where best-in-class talent comes, stays, and thrives!An Implementation Manager in our Practice Management Group plans and manages the development and execution of strategic initiatives. In this role, you will apply business expertise, systems thinking, analytical capability and program/project management skills to lead implementations of varied strategic initiatives. You will provide creative and flexible project and program level leadership to drive the timely and successful delivery of our products and services, in areas as diverse as Care Center launches and EMR implementations.What you will do:Define and drive complex projects by taking ownership.

Identify and document all scope and requirements.

Manage execution of deliverables, including development of goals, objectives and roadmaps and appropriate report-outs on scope, schedule and resource.

Manage stakeholder communication across multiple business teams on activities of implementation

Work with stakeholders to design, implement, and operate new programs and/or enhancements.

Support critical relationships with internal and external business partners and vendors.

Lead and motivate project teams and maintain high quality relationships.

Focus on delivering customer value with solution-oriented behaviors

What you will bring:Bachelor's degree in business administration, Healthcare Administration or related field of study or four years of business experience.

Eight years of experience in developing, implementing, training and supporting new or existing strategic programs and processes, including three years of experience in program, project, and change management or a combination of the three.

While not required, the following skills and experiences are preferred:Proficiency and knowledgeable in Lean and agile project management tools

Knowledge of relevant state and federal laws/regulations applicable to healthcare, including CMS and HIPPA.

Working knowledge of insurance products, operations, and regulations.

Experience implementing care centers

Experience in IT implementations, particularly in Practice Management and/or Electronic Medical Records.

#LI-SS1#GDWhat we offerMedical, vision and dental coverage

Life and disability insurance

Retirement programs (401K employer match and pension plan)

Wellness incentives, onsite services, a discount program and more

Tuition assistance for undergraduate and graduate degrees

Generous Paid Time Off to reenergize

Free parking

Equal employment opportunity/affirmative action:Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law.If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785.At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives.As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services.Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.