Seeking Client Service Representative Supervisor!Are you eager to provide a compassionate first contact to pet parents in need? VCA Bayview Animal Hospital is seeking an Experienced Client Service Representative to join our leadership team as the Client Service Supervisor fulltime. Located just minutes from the beaches of the Jersey Shore, VCA Bayview Animal Hospital is a 3 doctor general practice offering wellness and sick care, digital radiography including dental x-rays, surgery, FAST ultrasound, in house bloodwork, and hospitalization.Among the reasons to consider joining VCA BayviewWe create and support an inclusive work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!
Access to the people and financial resources of a large veterinary community
WOOF University, offering abundant of training in a variety of topics
Generous employee pet care discounts
Opportunities to give back through strong Shelter partnerships and VCA Charities
Medical, Dental & Vision insurance
Opportunity to teach and mentor
Free wellness subscriptions (Head Space)
Life and Long Term Disability insurance
Paid Parental leave
Why We Need YouThe successful candidate will be a believer in the possibilities of high quality veterinary medicine and patient care—with the expertise and technical know-how to make them happen. Under direction from the Hospital Manager, the Client Service Supervisor performs a wide range of difficult-to-complex administrative activities related to quality patient care and excellent client service. These administrative duties may include:
management of finances and accounting
marketing and promotion of services
staffing and human resources
discretionary activities that serve to support effective business operation
Skills and Qualifications
Strong candidates will have supervisory experience (preferred but not required)
3yrs or more of experience as a client service representative
a positive attitude, a friendly demeanor towards both animals and people
will be detail oriented, have the ability to multi-task.
reliable self-starter, motivated by a challenging, fast-paced environment Excellent knowledge of client service and communication center operations.
Strong organizational skills.
Strong client relations and interpersonal skills.
Intermediate to expert computer skills.
Excellent oral and written communication skills.
The schedule for this position will be based on the needs of the hospital.The salary range for this position is $19 - $23 / hourReady to be part of a team that feels like family? Apply today! We look forward to hearing from you soon.If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Career worklet on the landing page or search for Find Jobs.Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com