Disability Claim Specialist

Career Area:Human ResourcesJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.DescriptionProvides Total Rewards support to internal customers of the disability benefit. The role administers the Total Rewards disability benefit, utilizing comprehensive understanding of Caterpillar Plan(s), any applicable state or federal guidelines, medical documentation to make timely disability claim determinations. This role includes involvement in the development of Total Rewards communications and participation in Total Rewards related projects.Job duties include, but are not limited to the following:

Administers Disability Benefit, communicating with internal customers, medical providers and partnering with external vendors.

Analyze disability claim applications to determine benefits due to employee pursuant to Caterpillar Disability Plan(s) and per the utilization of case management guidelines.

Ensures compliance of administration of Disability Benefit and manages employee data in line with company policies.

Participates in Total Rewards related projects, interacting with consultants and internal partners

Skills needed for success in role:Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviours.Interpersonal Relationships: Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.Benefits Programs : Knowledge of employee benefits programs, processes, issues and considerations.Basic Qualifications:

2-4 years working experience in Total Rewards such as Disability and Claim Processor experience.

Relevant degree and/or equivalent experience

Must possess a working knowledge and understanding of compliance issues and be familiar with basic laws governing compliance.

Top Candidate Will Also Have:

Critical thinking and autonomous decision-making skills

Ability to collaborate in a team environment.

Ability to give and receive feedback.

Strong customer service through interpersonal skills in written and verbal form

Competence to interview claimants with the goal of setting claimant expectations and obtaining information necessary to administration.

Proficient computer skills including Microsoft applications. Must be able to learn and navigate various on-line databases, such as but not limited to Workday and ODG.

Case Management, Medical/utilization review, risk management or forensic experience

Additional Details

This position would ideally be located in Peoria, IL ; however open to considering other Caterpillar facilities within the U.S. (candidates permanent address must be within 50-mile driving distance to a Caterpillar facility)

For a full list of U.S. Caterpillar facilities please visit: https://www.caterpillar.com/en/company/global-footprint/americas/united-states.html

#LIVisa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.There’s more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.Our culture, like everything at our company, is made possible by each employee’s contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we’ve built.