Server Team Technical Lead

Server Team Technical Lead Print (https://www.governmentjobs.com/careers/leecounty/jobs/newprint/4190194) Apply  Server Team Technical Lead Salary$58,350.67 - $125,804.68 AnnuallyLocation Fort Myers, FLJob TypeFull-Time RegularJob Number06653KCDepartmentInnovation and TechnologyOpening Date09/01/2023Closing Date9/15/2023 11:59 PM Eastern

Description

Benefits

Questions

DescriptionThe Innovation and Technology team is looking for highly motivated individuals to join a fun and fast paced technology organization that supports 30 different departmental industries within the County. The team is expanding to keep pace with the growing Southwest Florida population and have exciting projects and opportunities coming to the enterprise. The position of Server Technical Team Lead will oversee a group of System Administrator s responsible for the overall health, stability, and maintenance of multiple enterprise wide and department specific systems . Duties and ResponsibilitiesResponsible for the oversight and overall health, stability, and maintenance of the County’s server infrastructure systems and team. This includes legacy and future systems as they are implemented enterprise wide. This includes:

Organize and manage the server team to assure on time delivery of metrics and targets to achieve goals.

Plan, devise, build, configure and commission server and storage infrastructure equipment, and maintain various types of operational hardware and software.

Develop new infrastructure builds for new and upgrading of sites.

Prepare processes and procedures for the rollout and use of infrastructure equipment while ensuring compliance with the federal government.

Calculate performance levels of systems software and hardware to anticipate future requirements.

Develop short term and long-term plans for increasing capabilities, improving existing systems and updating equipment.

Responsible for installing, configuring, monitoring and maintain current and planned expansion platform.

Provide system configuration, administration, documentation, and technical support.

Provide operational support for maintenance, upgrades, and new deployments.

Assist with monitoring and management of network endpoints.

Interface with cyber security team to monitor and remediate issues.

Resolution of issues both with vendor and without vendor assistance.

Monitoring and allocation of space as needed on systems.

Ensuring security and efficiency of infrastructure.

Perform user/group administration, group policy, print services and research event log warnings.

Upgrade and patching of systems with new releases and models.

Documentation of systems both in and outside of the network.

Support and maintenance of the DR site (disaster recovery site).

Handle business-critical IT tasks and systems that provide enterprise-wide advantage.

Maintain inventory and asset configuration documentation.

After hour support of infrastructure as well as emergencies and disaster recovery.

Maintains customer rapport by listening to and resolving concerns and answering questions.

Maintains a safe work environment by following codes, standards, and legal regulations.

Keeps supplies ready by inventorying stock, placing orders, and verifying receipt.

Updates job knowledge by participating in educational opportunities and reading technical publications.

Identifies training opportunities and tracks for team members.

Interface with service providers and vendors to manage trouble tickets.

Plans installations by studying customer orders, plans, manuals, and technical specifications; ordering and gathering equipment, supplies, materials, and tools; assessing installation site; and preparing an installation diagram.

Documents work by labeling and routing equipment and cables and recording configuration diagrams and specifications.

Maintains up time by troubleshooting and repairing outages, testing network back-up procedures, and updating documentation.

Support 3 tiered applications

Education, Experience, LicensingMinimum Requirements:

Requires any combination of education and experience equivalent to a Bachelor's Degree in engineering, information technology, computer science, or closely related field and two years project management, engineering, construction, transportation planning, public works, information technology, or closely related experience.

Preferred Requirements:

3 years’ experience with various server and infrastructure systems.

Knowledge in various operating systems, programming languages, recovery procedures, and industry best practices.

Technical skillsets to complete design, provisioning and system configurations.

Ability to coach junior members of the team.

Knowledge of system security and data backup and recovery.

Ability to physically install and configure equipment, connections, wiring and cable.

VMware design and management.

Microsoft operating systems and Microsoft 365.

Backup and replication.

Customer service experience.

Supplemental Information

The workdays and hours for this position are Monday through Friday 8:00 am to 5:00 pm, and on-call as needed.

DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. Some positions may be subject to a pre-employment drug screening. Certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans preference, receive preference and priority in employment and are encouraged to apply.

Lee County Board of County Commissioners offers a comprehensive, and affordable benefits package. Our Board works in the best interest of employees and strives to provide the most complete, high-quality benefits package available at the lowest possible cost to the employee. Our Board continues to remain steadfast in maintaining one of the lowest levels of employee costs in our area.Lee County's benefits package is offered to both regular Full-time positions and Part-time positions that are regularly scheduled to work 60 hours or more bi-weekly. Medical benefits may be offered to On-Call, Temporary, Seasonal, and Intern employees who meet the Affordable Care Act eligibility criteria.Lee County employees eligible to participate in the Florida Retirement System (FRS) are required to contribute 3% of each paycheck to FRS. If you have retired from the Florida Retirement Pension plan you will not be eligible for renewed membership in either of the FRS retirement plan options. Retirees of the Investment Plan are eligible for renewed membership in the Investment Plan only. FRS reemployment rules apply for both.Below is a brief breakdown of what's included in the benefits package that is offered to our employees.For a more detailed look into our benefits package, please click visit our webpage at https://www.leegov.com/hr/employees/benefitplans.To view our employee paid premiums, please visit: https://www.leegov.com/hr/Documents/Employee%20Benefits/2023%20Benefits/2023%20Active%20Employee%20Rates.pdfHealth Benefits: Medical Insurance Plans include, but are not limited to: routine, preventative, mental health, hospitalization, and prescription drug benefits. Vision, Fitness, Weight Management, Natural Products and Services, and Hearing discount programs available. Dental Insurance Vision Insurance Flexible Spending Accounts Medical Reimbursement Account Dependent Care Reimbursement Account Pharmacy, including Mail-Order Pharmacy Informed Health Lines (Nurse Hotline) Basic Life Insurance (1x or 2x Annual Salary at no cost to employee) Optional Life Insurance Long-Term Disability (60% of pre-disability salary at no cost to employee) Short-Term Disability Sick Leave Pool Flu vaccinations Wellness ProgramsFinancial Benefits: Florida Retirement System (FRS) Two Retirement Plan Options:1) FRS Pension Plan (Defined Benefit)2) FRS Investment Plan (Defined Contribution) Deferred Compensation (457) Plans Financial Savings/Management Programs Eligible for membership with Suncoast Credit Union Employee Leave Benefits Holiday Pay - 11 Paid Holidays Annually Paid Sick Leave Paid Vacation Leave Bereavement & Civic Duty Leave Family and Medical Leave Military Family & Medical Leave Educational LeaveEmployee Assistance ProgramServices available to employees that offers guidance, support, resources and information for personal and work-life issues. Confidential and provided at no charge to employees and their dependents.United Way 2-1-1 (Lee County Employee Resource Program)Lee County BOCC has partnered with United Way 211 to provide an Employee Resource Program which assists BoCC employees who may be experiencing distress due to economic hardship, health or other factors.Educational AssistanceReimbursement for coursework taken at an accredited college or university that is designed to enhance the knowledge, skills and abilities relating to the official duties that the employees perform.01 Do you have any combination of education and experience equivalent to a Bachelor's Degree in engineering, information technology, computer science, or closely related field and two years project management, engineering, construction, transportation planning, public works, information technology, or closely related experience?

Yes

No

02

Do you have experience in any of the following, if yes please describe? Team leadership or management VMWare EMC SAN/NAS Storage Products Microsoft Server OS o Server Provisioning o Active Directory, Group Policy o Exchange, SQL, File Services, Print Services o Office 365, Entra ID o LAPS o DNS/DHCP o Windows Updates Mail and spam filtering PKI Management Linux FTP / MFT Identity and Access Management Service Account Management Datacenter network segmentation and interconnect Storage network design and management Load Balancers Veeam Backups Application Upgrades

Required Question

AgencyLee County GovernmentAddressP.O. Box 398 ATT: Human Resources Fort Myers, Florida, 33902 Phone(239) 533-2245 Websitehttps://www.governmentjobs.com/careers/leecounty Apply Please verify your email address Verify Email