Commercial Collections Specialist

Description If you have a strong sense of ownership and attention to detail, you may be right for our Consumer Collections Specialist position. Contact Robert Half today to build your career as a finance professional, and as a part of a growing team in the Service industry. Based in the Concord, California region, this temporary to full time role is a great opportunity for a Collections Specialist.Your responsibilities

Ensure payments are processed

Maintain and update customer files to sustain data integrity

Take care of inbound and outbound collections calls and correspondence

Register all customer payments to the correct reports

Maintain quality customer service and a positive company image by resolving customer account inquiries

Direct all billing and reporting activities in accordance to deadlines

Correctly process bankruptcy filings when received

Abide by all Federal Fair Credit Reporting Act rules and regulations

Locate delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

Requirements

Solid understanding of commercial collections

Knowledge of Microsoft Excel

Deep understanding of Consumer Collections

Prior experience using accounting software

Be able to effectively analyze and make decisions on customer accounts

AA or BS/BA in Accounting preferred

Excellent verbal and written communication skills

2-3 years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app (https://www.roberthalf.com/mobile) and get 1-tap apply, instant notifications for AI-matched jobs, and more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2023 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .