Receptionist-Scheduler

OverviewIn 2020, united in a fierce commitment to deliver the highest quality care and exceptional patient experience, Virginia Mason and CHI Franciscan Health came together as natural partners to build a new health system centered around the patient: Virginia Mason Franciscan Health. Our combined system builds upon the scale and expertise of our nearly 300 sites of care, including 11 hospitals and nearly 5,000 physicians and providers. Together, we are empowered to make an even greater impact on the health and well-being of our communities.CHI Franciscan and Virginia Mason are now united to build the future of patient-centered care across the Pacific Northwest. That means a seamlessly connected system offering quality care close to home. From basic health needs to the most complex, highly specialized care, our patients can count on us to meet their needs with convenient access to the region’s most prestigious experts and innovative treatments and technologies.We're proud to share that St. Michael Medical Center was recognized among the Best Hospitals in Washington (https://engage.yourchi.org/OTM4LUhESC01NTIAAAGF5aeunntWzMKY7bZ8ech9MYx18FyGSvJ-1mzaPS0Jl93cdMgM2zN97f1TM2TwxqrFnlEbg=) state by U.S. News & World Report.While you’re busy impacting the healthcare industry, we’ll take care of you with benefits that may include health/dental/vision, FSA, matching retirement plans, paid vacation, adoption assistance, annual bonus eligibility, and more!ResponsibilitiesJOB SUMMARYPerforms clerical and administrative work relating primarily to the daily scheduling and/or registration of patient admissions and/or consults for the assigned department. Work is conducted in accordance with established standards and procedures, and requires the ability to handle multiple tasks concurrently.ESSENTIAL JOB FUNCTIONS:

Schedules and/or registers patients for department services or studies based on authorized referral; calls patients to set up and confirm appointments; follows up to ensure that each referral is contacted and a disposition is reached; records cancellations and reschedules time slot.

Completes all required documentation in a timely, accurate, and thorough manner in accordance with CHI-FH standards and procedures.

Provides customer service to patients, staff and physicians and provides information in response to general inquiries from patients, visitors, staff and others.

Performs a variety of related administrative support duties for department.

QualificationsEducation/Work Experience RequirementsOne year of related work experience that demonstrates attainment of the requisite job knowledge skills/abilities.Pay Range$17.93 - $24.66 /hourWe are an equal opportunity/affirmative action employer.