Service Supervisor

Description

SERVICE SUPERVISOR : Position will supervise all aspects of the shop and field service department and manage expenses / costs associated with service operations of the technician crew.

Required to organize, prioritize, schedule and assign work to shop & field technicians and monitor their performance. Additionally, position will work with the Sales Department to quote custom jobs on new equipment and work with Rental Department to quickly address and repair rental machines to get them back in the field.

Position requires a strong leader who is capable of mentoring apprentice technicians as well as supporting established journeymen technicians.

An established track record of shop and field service supervision in a technician environment is preferred. Similar experience may be considered on an individual basis.

Must have a strong mechanical back ground, preferably on John Deere equipment. Individual must be proficient in computer applications associated with manufacturer parts, repairs and warranty.

Position requires excellent written and verbal communication and customer service skills.

Why work for Papé :

Competitive pay based on your skills, training, and experience level

Outstanding benefits including 401(k) Retirement Plan with Company Match; Medical, Dental, Vision and Prescription Insurance;

Flexible Spending Accounts (Flex Plans); Life Insurance; Short- and Long-Term Disability Insurance; Progressive Vacation Plans;

Online and Instructor-Led Training; Tuition Reimbursement for Training Programs

Advancement Papé is a dynamic, growth oriented organization with a focus’ on promoting from within.

Stability and reputation Papé is a family-owned, fourth-generation company with over 100 locations, over 3,000 employees and 80 plus years of experience.

Papé is known for their stability, their honesty and their integrity.

Equipment We have the largest equipment inventory in the West and an unparalleled parts inventory!

Employee impact Enjoy an open-door policy where your voice will be heard and your opinions will matter.

Training You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.

Required

Detail Oriented : Capable of carrying out a given task with all details necessary to get the task done well

Dedicated : Devoted to a task or purpose with loyalty or integrity

Required

Self-Starter : Inspired to perform without outside help

Experience

Licenses & Certifications