Phlebotomist 2 Hendersonville Clinic - VUMC Diagnostic Phlebotomy Labs

Position SummaryThe Phlebotomist 2 is responsible, with minimal guidance, for accessioning specimens or patient tissue materials for testing including packaging specimens or tissue materials to be sent out to referring laboratory. The Phlebotomist 2 works closely with all laboratory staff, medical staff, and external customers. Performs customer service functions including telephone etiquette and basic troubleshooting and problem resolution.Unit SummaryVanderbilt University Medical Center (VUMC) has been rated the #1 Hospital in Nashville and the state of Tennessee by the US News & World Report. VUMC’s Diagnostic Laboratories - consisting of Laboratory Client Services (LCS), Clinical Pathology Services (CPS), Diagnostic Molecular & Genetics Services (DMGS), and Anatomic Pathology Services (APS) - have state-of-the-art automation and exceptional employees to meet the demands of accurately and timely performance of tests, while providing our patients and their families with enhanced and exceptional care. VUMC is rated in the Top 100 Most Wired Hospitals with advanced LIS systems and technologies.Vanderbilt’s Diagnostic Laboratories support adult and pediatric care for inpatient and outpatient settings. Our fast-paced, team oriented culture gives you the opportunity to contribute to breakthroughs with healthcare advancements. We support your career growth with a comprehensive medical laboratory science program and an established Professional Advancement Ladder (PAL).Position Shift & Location:Full Time, Monday-Friday, Clinic Hours, Hendersonville Clinic Phlebotomy Lab ServicesClick Here To View The VUMC Promise of DiscoveryDiscover Vanderbilt University Medical Center:Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.VUMC Recent AccomplishmentsBecause we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:· US News & World Report: #1 Adult Hospital in Tennessee and metropolitan Nashville, named to the Best Hospitals Honor Roll of the top 20 adult hospitals, 10 nationally ranked adult specialty programs, with 3 specialties rated in the top 10 nationally, Monroe Carell Jr. Children’s Hospital at Vanderbilt named as one of the Best Children’s Hospital in the nation, with 10 out of 10 pediatric specialties nationally ranked.· Healthcare’s Most Wired: Among the nation’s 100 “most-wired” hospitals and health systems for its efforts in innovative medical technology.· Becker’s Hospital Review: named as one of the “100 Great Hospitals in America”, in the roster of 100 Hospitals and Health Systems with Great Oncology Programs and to its list of the 100 Hospitals with Great Heart Programs.· The Leapfrog Group: One of only 10 children’s hospitals in the to be named at Leapfrog Top Hospital.· American Association for the Advancement of Science: The School of Medicine has 112 elected fellows· Magnet Recognition Program: Received our third consecutive Magnet designations.· National Academy of Medicine: 22 members, elected by their peers in recognition of outstanding achievement· Human Rights Campaign Healthcare Equality Index: 6th year in a row that Vanderbilt University Medical Center was a Leader in LGBTQ Healthcare Equality.KEY RESPONSIBILITIES:Performs Phlebotomy to age specific guidelines.Receives and triages specimens.Prepares specimens and patient materials for shipping.Provides general clerical support.Provides general clerical support.The responsibilities listed are a general overview of the position and additional duties may be assigned.TECHNICAL CAPABILITIES:PATIENT ASSESSMENT (INTERMEDIATE):- Demonstrates mastery of patient assessments in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering results without requiring support and instruction from others. Able to train and educate by setting the example, giving instruction, providing leadership, and generally raising the level of performance of others while on the job.PHLEBOTOMY (INTERMEDIATE):- Demonstrates mastery of phlebotomy in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering products and services using phlebotomy without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.SPECIMEN COLLECTION - (INTERMEDIATE):- Demonstrates mastery of specimen collection in practical applications of a difficult nature. Possesses sufficient knowledge, training, and experience to be capable of successfully delivering specimen collection services without requiring support and instruction from others. Able to train and educate by setting the example, giving technical instruction, providing leadership, and generally raising the level of performance of others while on the job.EQUIPMENT MAINTENANCE - (NOVICE):- Possesses sufficient fundamental proficiency to successfully demonstrate the ability to maintain equipment, products, or systems in practical applications of moderate difficulty. Assures that parts inventory is sufficient.QUALITY ASSURANCE - (NOVICE):- Has provided continuous analysis and evaluation of assignment work processes, constantly striving for improvement in the way tasks and activities are accomplished by questioning their value to the process and contributing creative solutions. Has participated in the process of establishing, communicating and monitoring standards for quality and excellence. Demonstrates the ability to actually work on and improve a current business process, product or service.CUSTOMER SERVICE - (NOVICE):- Demonstrates the ability to influence customers. Knows how to verify and clarify the needs and expectations of customers. Responds quickly and efficiently to customer service requests. Participates in and conducts meetings with customers. Keeps customers informed of status via standard reporting techniques. Meets the continuing service needs of a customer group, including requests for changes in work content. Responds to customers with an appropriate level of urgency, energy, persistence and tenacity.CORE ACCOUNTABILITIES:Organizational Impact: Performs non-routine tasks that significantly impact team's performance with minimal guidance.Problem Solving/ Complexity of work: Conducts research and analysis to solve some non-routine problems.Breadth of Knowledge: Applies broad job knowledge and has basic job skills in other areas.Team Interaction: Provides informal guidance and support to less experienced team members.CORE CAPABILITIES:SUPPORTING COLLEAGUES (S3):Develops Self and Others: Continuously improves own skills by identifying development opportunities.

Builds and Maintains Relationships : Seeks to understand colleagues' priorities, working styles and develops relationships across areas.

Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.

DELIVERING EXCELLENT SERVICES (S3):Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.

Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns to supervisors in a timely manner.

Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.

ENSURING HIGH QUALITY (S3):Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards .

Ensures Continuous Improvement: Shows eagerness to learn new knowledge, technologies, tools or systems and displays willingness to go above and beyond.

Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.

MANAGING RESOURCES EFFECTIVELY (S3):Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service.

Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources.

Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.

FOSTERING INNOVATION (S3):Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them.

Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action.

Adapts to Change: Embraces change by keeping an open mind to changing plans and incorporates change instructions into own area of work.

CAPositionQualifications:Required:High School Diploma or GED (or equivalent

experience) and 1 year relevant experiencePreferred:Three

or more years of high volume venipuncturePhlebotomy

ASCP certificationPhysicalRequirements/Strengths needed & Physical Demands:Light Work category requiring exertion up to 20 lbs.of force occasionally and uses negligible amounts of force to moveobjects.

MovementOccasional: Walking: Moving about on foot.

Occasional: Lifting over 35 lbs: Raising and loweringobjects from one level to another, includes upward pulling over 35 lbs,with help of coworkers or assistive device

Occasional: Push/Pull: Exerting force to move objectsaway from or toward.

Occasional: Bending/Stooping: Trunk bending downwardand forward by bending spine at waist requiring full use of lowerextremities and back muscles

Occasional: Balancing: Maintaining body equilibrium toprevent falling when walking, standing, crouching or maneuvering self,patient and equipment simultaneously while working in large and smallspaces

Occasional: Climbing: Ascending or descendingstairs/ramps using feet and legs and/or hands and arms.

Occasional: Kneeling: Bending legs at knees to come torest on knee or knees.

Occasional: Crouching/Squatting: Bending body downwardand forward by bending legs and spine. Reaching above shoulders:Extending arms in any direction above shoulders.

Occasional: Reaching above shoulders: Extending armsin any direction above shoulders.

Frequent: Sitting: Remaining in seated position

Frequent: Standing: Remaining on one's feet withoutmoving.

Frequent: Lifting under 35 lbs: Raising and loweringobjects under 35 lbs from one level to another

Frequent: Carrying under 35 lbs: Transporting anobject holding in hands, arms or shoulders, with help of coworkers orassistive device.

Frequent: Reaching below shoulders: Extending arms inany direction below shoulders.

Frequent: Handling: Seizing, holding, grasping,turning or otherwise working with hand or hands.

Frequent: Fingering: Picking, pinching, gripping,working primarily with fingers requiring fine manipulation.

Frequent: Bimanual Dexterity: Requiring the use ofboth hands.

SensoryContinuous: Communication: Expressing or exchangingwritten/verbal/electronic information.

Continuous: Auditory: Perceiving the variances ofsounds, tones and pitches and able to focus on single source of auditory information

Continuous: Vision: Clarity of near vision at 20inches or less and far vision at 20 feet or more with depth perception,peripheral vision, color vision.

Continuous: Smell: Ability to detect and identifyodors.

Environmental ConditionsOccasional: Chemicals and Gasses: Medications,cleaning chemicals, oxygen, other medical gases used in work area.

Occasional: Pathogens: Risk of exposure tobloodborne pathogens and other contagious illnesses.

Job Clinical Labs/PathologyOrganization: OHO Phlebotomy 201446Title: Phlebotomist 2 Hendersonville Clinic - VUMC Diagnostic Phlebotomy LabsLocation: TN-Hendersonville-Hendersonville ClinicRequisition ID: 2010164Vanderbilt University Medical Center is committed to principles of equal opportunity and affirmative action.