14 Oct
Pet Adoption Advocate
South Carolina, Columbia 00000 Columbia USA

Vacancy expired!

Full-time Adoption Advocate

Pawmetto Lifeline is a non-profit rescue organization that strives toward the goal of a no-kill community and state through adoption, pet retention, rescue partnerships, and medical services. The employees are the passion within the organization and work diligently to help every animal in the community and believe that no pet should die simply because they are homeless.

We seek team members that have a passion for animals and want to continue to help every animal reach tomorrow. Excellent employment opportunities are available for individuals who are hardworking, energetic, customer- focused and enjoys a fast-paced and rewarding work environment.

Pawmetto Lifeline offers a benefits package to full time employees:

  • Medical (Health & Dental)
  • Paid Leave & Sick Time
  • Discounted rates for their pet’s vaccines, veterinarian care and medications

The Adoption Counselor will be responsible for matching pre-approved adopters with dogs and cats at the facility while creating a positive experience for the adopter(s).

Schedule:

Pawmetto Lifeline Adoptions Department is open seven days a week. Availability and a willingness to work a flexible schedule is necessary. Daily reporting hours and days of the week may vary according to the needs of the department schedule. The work schedule includes weekends and evenings.

Responsibilities include:

· Actively reaching out to and interacting with the general public, specifically talking with prospective adopters to find out what they are looking for in a pet.

· Interacting with/getting to know the animals and talking with prospective adopters about them in order to make the best possible match.

· Providing high quality customer service to people who visit or call Pawmetto Lifeline.

· Guiding people through the adoption process, sharing information about animal care and behavior, reviewing adoption applications, interviewing applicants in a conversational way, making decisions to finalize or deny an adoption, and communicating with the applicant in such a manner that maintains a courteous and friendly attitude even when declining a request.

· Willingness and ability to learn the PetPoint computer program we use to track animals in the facility.

· Willingness and ability to learn Microsoft Excel.

· Willingness and ability to learn about cat and dog behavior, common issues, and ways to address them in order to make good adoption matches and to keep animals in homes.

· Assisting with off site adoption events when needed by transporting animals, cages and other equipment

· Treating all animals humanely, properly, and with compassion at all times, regardless of the situation or circumstance and promoting a humane and caring attitude toward all animals.

· Maintaining a friendly demeanor and providing good customer service while assisting with adoptions.

· Working courteously and cooperatively with other staff members.

· Filling in for other areas and performing other tasks/functions as needed, including helping out at special events.

Specific Job Skills:

· Proficient in Microsoft Word, Excel, and Outlook

· Strong interpersonal skills. The ideal person for this job would be personable, outgoing, patient, professional, and able to get along well with a variety of people.

· Excellent written and oral communications skills.

· Affection for animals, concern for their welfare, and a willingness to accommodate animals in the work place.

· Ability and initiative, working with minimal supervision and direction.

· Maturity, good judgment and a professional personal appearance.

· Ability to read, write and understand English.

· Flexibility, ability to manage multiple tasks.

· The ability to remain pleasant and calm even in stressful situations.

· The ability to ask appropriate questions to gather information along with the ability to feel and show empathy for others.

· The ability to turn people down, firmly when necessary, without becoming aggressive or unpleasant.

· The ability to learn about and understanding each dog or cat as an individual with his or her own personality, bad habits, past experiences, etc.

· Familiarity with animals, knowledge of animal behavior or experience volunteering or working with a rescue group, humane society, foster care involvement or other animal welfare agency are a plus.

· Comfort and ability to work with animals of unknown disposition and those who may exhibit medical and other problems, as well as aggressive tendencies.

Physical Requirements:

· Physical ability to walk and/or stand on your feet throughout a normal workday required.

· Physical ability to lift 50lbs.

· Allergic conditions, which would be aggravated when handling or working with animals, may be a disqualification.

Job Type: Full-time

Benefits:

  • Dental Insurance
  • Health Insurance
  • Paid Time Off
  • Vision Insurance

Schedule:

  • Day shift
  • Holidays
  • Weekends

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