Executive Client Service, Analytics

Job Description

Nielsen Connect is building a talent pipeline to meet future hiring demand. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we'll follow-up with an exploratory conversation.

1. Leading the day to day management of one of Nielsen’s key clients - acting as the key point of contact, you will be accountable for forging and harnessing this relationship, enabling both the client and Nielsen to realise joint strategic objectives and outcomes;

2. Working within a team of talented individuals that act as Nielsen’s front-line of query resolution, you will compile, analyse, and interpret key sales and consumer panel data in response to the varied needs of a repertoire of clients;

• Earning client trust and building relationships by delivering accurate and meaningful analysis and reports in a timely manner, and according to client expectations
• Understanding the client business need and applying appropriate solutions
• Analysing information and developing, as well as contributing to presentations with other team members
• Assume responsibility for query resolution for a variety of Nielsen clients, delivering a high quality service via the provision of accurate and timely data, on each occasion
• Lead internal projects where required
• Use internal tools and data sources

Qualifications

• Bachelor's Degree holder in any relevant field
• Minimum 2 years previous experience working in data analytics in an FMCG or retail environment
• Experience analysing Pharmacy sales data, with a deep understanding of the mechanics of this industry
• Fluent in Scan and Consumer Panel data interpretation
• Passion for data visualisation, strong attention to detail, proactive in looking for efficiencies to drive productivity
• Strong verbal and written communication skills, numerate and analytical
• Highly organised, with the ability to own and prioritise a variety of tasks and projects, working within strict timeframes
• A problem solver and someone who is willing to take on feedback
• Good interpersonal skills with the ability to manage complex and diverse stakeholders

Additional Information

ABOUT NIELSEN We’re in tune with what the world is watching, buying, and everything in between. If you can think of it, we’re measuring it. We sift through the small stuff and piece together big pictures to provide a comprehensive understanding of what’s happening now and what’s coming next for our clients. Today’s data is tomorrow’s marketplace revelation.

We like to be in the middle of the action. That’s why you can find us at work in over 100 countries. From global industry leaders to small businesses, consumer goods to media companies, we work with them all. We’re bringing in data 24/7 and the possibilities are endless. See what’s next with us at Nielsen: careers.nielsen.com

Nielsen is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.