Front Office Administrative Assistant

JOB POSITION: Front Office Administrative Assistant

LOCATION: Austin, MN

POSITION HOURS: Monday – Friday (9:00 am – 4:00 pm)

POSITION STATUS: Full-time, Hourly, Non-exempt

AVAILABILITY: Immediate

JOB DESCRIPTION:

The front office administrative assistant is the most visible function in the office and is responsible for handling all front office duties cheerfully, competently, and professionally.

RESPONSIBILITIES INCLUDE, BUT ARE NOT LIMITED TO:

Answer RingCentral multi-line telephone system, redirect calls, and take messages

Schedule and confirm showing requests including proper documentation on ShowingTime, our e- showing appointment software

Greet customers and guests

Attend to associate questions and requests including appropriate follow-up

Distribute mail in a timely manner

Attend to office equipment, resource rooms, and conference rooms

Enter new listings in MLS, a national database, and execute the listing lifecycle process

Edit existing listings in MLS, per written instructions received by listing associate

Retrieve, document, and follow-through on messages left on the appointment line

Assist associates with office equipment (copier, fax, printer, binding equipment, UPS and/or FedEx, bulk and business reply mail, etc.) inquires

REQUIRED SKILLS:

Excellent and proven customer service experience

Excellent verbal and written communication skills

Attention to detail

Experience answering multi-line telecommunication system

Accurate keyboard skills

Demonstrate ability to deliver consistent, committed, reliable, and timely performance

Business professional attire, appearance, and demeanor

Desire long-term position (1 year or longer)

Team player

Common sense approach to problem solving

Reliable transportation

Punctual and responsible with respect to managing commitments

High school diploma, at minimum; additional

EOE