Office Manager (PT)

We are recruiting for two part-time Member Services Managers (Office Manager) for the Village Cooperative of Verona Hills and the Village Cooperative of Lenexa. The Member Services Managers will manage the daily operations of the cooperative and supervise two staff. The Member Services Managers is the main contact for all members of the cooperative and the Board of Directors and is responsible for ensuring exceptional customer service and fostering good member relations.

The ideal candidate will enjoy working with the aging population, have previous supervisory experience, enjoy working independently, be able to multi-task, have office management skills, and knowledge of Accounting software (RealPage, Quickbooks, etc.). The Member Services Manager works from 8-12:00 pm Monday-Friday. Pay is $14-$16/hr DOE.

Job Duties and Responsibilities:

Provide all members with exceptional customer service and foster good member relations

Meet and greet members in person and on the telephone

Assist the Board of Directors as needed and attend regular meetings

Assist members with their questions and record service requests

Assist in the planning of member activities and retention programs

Oversee and participate in the sales and marketing of cooperative units to prospective members

Oversee and participate in the taking of reservations and complete the necessary paperwork to sell an available share in the cooperative

Supervise site staff and assist with contractors

Be accessible for coordinating a response to after-hours emergency calls

Enforce and adhere to all management policies and procedures

Ensure the cleanliness of the interior of the building and its curb appeal

Manage the daily activities of the office including the operation of all printer, computer, etc.

Oversee and handle mail, prepare notes, letters, documents; receive and distribute packages

Receive and input carrying costs and all other fees from members

Oversee and participate in controlling operating expenses and maintaining budget controls

Oversee and participate in the preparation of all necessary paperwork for wait list, sales process and move-ins

Oversee and maintain site records (member files, payables, M/I and M/O inspections, etc.)

Oversee and perform community inspections

Oversee and assist with key control

Perform other duties and responsibilities as assigned

Position Requirements:

Must possess a minimum of two years property management experience which includes supervising staff

Must have knowledge of managerial, supervisory and fiscal practices

Must possess the ability to communicate effectively verbally and in writing

Must possess excellent organizational skills and the ability to multi-task

Must have the ability to meet deadlines

Must have intermediate proficiency with Microsoft Office applications

Accounting software experience preferred

To apply for this position, please submit a resume and cover letter containing your salary requirements and you must complete a 5-10 minute culture survey at http://www.cindexinc.com/c/B984B4. You can visit the following websites to find out more about our company: www.reedevelopment.com and www.villagecooperative.com.