16 Oct
Service Advisor (CLOSED SUNDAYS!) MINI of Bedford
New Hampshire, New hampshire 00000 New hampshire USA

Vacancy expired!

The Lyon-Waugh Auto Group is a luxury dealer group celebrating its 26th year of service. Across our 10 automotive dealerships, we offer new, used and extensive services for the global brands that you know and recognize: Mercedes, BMW, Jaguar, Land Rover, MINI, Porsche, Audi and Acura!

Do you want to be part of a fantastic and fun dealer group where you are a name and not just a number? Does a fast-paced work environment with a company that rewards you for your hard work motivate you?

We currently have an opportunity for an experienced, motivated Service Advisor with a proven track record of strong performance and high CSI. Luxury brand automotive writer experience preferred.

Pay plan includes base hourly plus commission/bonus. Top Service Writers will earn well into 6 figures.

Responsibilities and Requirements

Responsibilities:

Greet and service the client promptly and courteously

Inspect the vehicle and apply proper tools and resources to accurately identify and verify clients’ service needs. Record them along with current vehicle and client information on the repair order.

Refer to service history, inspect vehicle, and recommend additional needed service to clients. Promote the sales of appropriate services, parts and accessories by thoroughly understanding the product and service lines

Ensure new and used car warranty repairs by approving adjustments within standard warranty periods

Coordinate with the Service Manager, Shop Dispatcher or other service personnel and communicate with clients and technicians regarding repair work. Determine time of completion

Check on progress of repairs throughout the day. Contact clients regarding any changes in the estimate or promised time, explain cost and time requirements in detail, and receive proper authorization before any additional repairs are performed.

Ensure requested vehicle repairs and services are performed correctly upon completion by inspecting the vehicle prior to delivery back to client

Establish ongoing consulting relationships with clients by being available during normal hours to answer questions, explain additional repairs needed and make subsequent service appointments

Requirements

Service writing experience

Driver's license with clean driving record

Stellar customer service skills

Ability to multitask and work in a fast paced, team oriented environment

Must be able to make appointments using scheduling tool

DealerTrack experience is helpful but not required

What we can offer you:

Blue Cross Medical (with low or no deductibles!), dental, prescription drugs, life insurance, short & long term disability insurance, medical reimbursement plan, dependent care assistance plan, vision, critical care and accident insurance

401(k) eligibility after 90 days, with company Match including a Roth option

2 weeks paid vacation, 5 sick days and we are closed for 7 holidays

paid training

awards and TRIPS (Key West is our favorite destination) for personal recognition + performance

bonuses for performance, longevity, referrals and contests

employee discounts

BBQs, cookouts, parties and other fun perks

Smoke Free Campus!

To apply, please visit: https://www.paycomonline.net/v4/ats/web.php/jobs?clientkey=C9A50CCC4C7FC14B9FBF31239FAF3652#

Vacancy expired!


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