FT Electronic Health Record Associate

We are looking for an exceptional individual for an excellent career opportunity. The ideal candidate must be familiar with Electronic Health Record Systems(Therap System) preferred. He or She must be have excellent computer skills and be proficient in Microsoft Office including Excel. Provide support by consulting, training, and assisting with the implementation of new programs.

Position Summary: Under the direction of the Chief Compliance Officer, the Electronic Record Associate will populate and maintain Mercy Home’s Electronic Record Systems. Work closely with the EHR liaison to learn new modules, and implement the same at Mercy Home. Work closely with program management, clinical staff, habilitation staff, and all entry-level staff to provide technical assistance and assure quality programming. The Electronic Records Associate will spend 75% of his/her time coordinating the day to day operations of the EHR system. Provide on-site training to users, provide support in person, via computer, and over the phone. The Electronics Records Associate will spend 25% of his/her time providing clerical support to the training and compliance department, assisting with IRC and IRMA compliance. Represent the Quality Improvement Department and Agency by promoting and modeling the mission and core values of the Sisters of Mercy and Mercy Home.

Essential Functions:

Participate in EHR training sessions, working closely with the EHR liaison to learn new modules, then bring

back and apply the knowledge at Mercy Home.

Ensure compliance, training, and implementation support to the various programs that use EHR.

Establish a schedule for ongoing technical assistance to the various departments that use EHR. This involves

visiting the multiple sites and training in Mercy Home’s computer lab.

Establish passwords and usernames for staff when hired.

Manage access to the EHR by providing user name and passwords to new employees and disabling accounts

for individuals who no longer need access to the system.

Ensures that Database is current by adding and removing service recipients as needed.

Work closely with program and billing departments to ensure that all components are in place for accurate,

compliant, expedited billing.

In conjunction with the IT coordinator, ensure the availability of the hardware needed to collect data in

compliance with our policies.

Conduct periodic analysis of the database to ensure that it is accurate up to date.

In conjunction with Program Administration, periodically evaluate the user privilege of staff, and reassign as

appropriate.

Act as an EHR Super User.

Ensure that Mercy Home’s EHR practices are in line with the written EHR policies and procedures.

Assist in the management of Mercy Home’s incidents in IRMA.

Provide clerical support to the Training and Compliance Departments as requested.

Monitor the GEO Tracking system, providing periodic reports as requested.

Ability to communicate and interact effectively with everyone, including those with an intellectual disability

the dual diagnosed, co-workers, and the general public.

Requirements:

Education: BA/BS Degree preferred.

Certification/License:

Valid New York State Driver’s License preferred

Experience:

Minimum: 1-2 years’ experience with OPWDD services required.

Experience with electronic health records (EHR) required.