Customer Service Associate - Support Member Holiday Barn Pet Resorts

Customer Experience Associate - Support/Runner Holiday Barn Pet Resorts, Glen Allen

Great year round, part time job for local college students or retirees!

What do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. Our business provides safe, happy lodging for vacationing pets while they need to be away from their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Care. Our Pet Grooming department is "paw-excellance" as we provide pets nice sudsy baths, pedicures, stylish haircuts and anti-shedding treatments. Dogs who need some new manners or are looking to get a higher education can receive the professional training services of our dog trainer. Equally important, all Pack members at Holiday Barn work together for a common set of company values and mission of "Creating Joy in the lives of pets and their families."

What is our Customer Experience Associate position like at Holiday Barn? Customer Experience Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Holiday Barn is a high volume pet resort, with the opportunity to work with many pets on a daily basis. Candidates for this position must be able to stand for long periods of time, walk frequently, and the ability to lift pets up to 30lbs. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet related events. Customer Experience Associates are an intuitive part of our "pack" and work within our company's values and brand experience. Runners interact with customers and are one of the first friendly faces our guests see when they come into our lobby. Our Runners are an important part of our Customer Experience Pack. Our front desk associates rely on our Runners to keep our lobbies squeaky clean and guide our guests to and from their lodging areas.

Talents for this job at Holiday Barn

A person who thrives on interacting with people and their pets

Basic pet knowledge - we don't expect you to be an expert, but some pet experience is beneficial.

Flexibility - we are a resort business; candidates must be ready to work weekends and major holidays.

Strong communication skills

We have immediate openings for part time runners at our Glen Allen location

at 3800 Mountain Road

To apply for this or any other position at Holiday Barn, you must complete the application on our website, holidaybarn.com. You'll find it under the About tab.

No phone calls or visits to our busy lobbies, please.

Holiday Barn is a drug free workplace.

Holiday Barn is an equal opportunity employer.