Customer Service Associate- Holiday Barn Pet Resorts in Glen Allen

Customer Experience Associate positions at Holiday Barn Pet Resorts, Glen Allen, Va

What do we do at Holiday Barn Pet Resorts? We get the opportunity, every day, to care for, play with, and be an integral part of the lives of thousands of Richmond's pets and their families. Our business provides safe, happy lodging for vacationing pets while they need to be away from their families. We also offer fun, energized playgroups for dogs to enjoy through our Doggie Day Camp. Our Pet Grooming department is "paw-excellance" as we provide pets nice sudsy baths, pedicures, stylish haircuts and anti-shedding treatments. Dogs who need some new manners or are looking to get a higher education can receive the professional training services of our dog trainer. Equally important, all Pack members at Holiday Barn work together for a common set of company values and mission of "Creating Joy in the lives of pets and their families".

What is our Customer Experience Associate position like at Holiday Barn? Customer Experience Associates ensure that positive relationships are developed and maintained with our furry guests and their owners! Every day, many times during the day we get the opportunity to help customers choose the best services for their pets, decide on fun playtime activities, how to "beautify" their pets, and schedule vacation stays. We realize that the customer face-to-face interaction is critical, but that anticipating a customer's call and possible requests is equally important. Holiday Barn is a high volume pet resort, with the opportunity to work with many pets on a daily basis. Candidates for this position must be able to stand for long periods of time, walk frequently, and the ability to lift pets up to 30lbs. We represent Holiday Barn through telephone conversations, face-to-face, on tours, and even at pet related events. Customer Experience Associates are an intuitive part of our "pack" and work within our company's values and brand experience.

Talents for this job at Holiday Barn

1-2 years work experience in the customer service field

A person who thrives on interacting with people and their pets

Basic pet knowledge we don't expect you to be an expert, but some pet experience is beneficial.

Flexibility we are a resort business; candidates must be ready to work weekends and major holidays.

Ability to use Microsoft applications

Strong communication skills

We have immediate openings for part time associates at our Glen Allen location at 3800 Mountain Road.

To apply, complete our online application on our website, https://holidaybarn.com/about/careers/available-positions/ Please, no telephone calls or requesting applications through our lobbies.

Holiday Barn Pet Resorts is a drug free workplace.

Holiday Barn Pet Resorts is an equal opportunity employer.