18 Oct
Contracts Director
Tennessee, Nashville

KEPRO is a rapidly growing national quality improvement and care management organization. We work to ensure that over 20 million people receive the right care, at the right time, in the right setting.

KEPRO is seeking resumes for a highly experienced professional.


Serve as KEPRO subject matter expert (SME) in the development of products and services responsive to current and future needs.

Support and participate in strategic planning and execution to enhance growth, profitability, productivity, and efficiency throughout the company’s operations.

Collaborate with leadership in the development of new and enhanced products and services.

Represent the organization at internal, local, state, and national meetings.

Operationalize internal and external strategies, structures and processes necessary to meet the support demands of contracting agencies and internal customers.

Develop regional long-term and short-term operating and financial goals including budgets and forecasts to ensure effective operations and optimum profitability.

Work with management team to develop and enhance the operational structure including skill set requirements, gap analysis and training plans.

Formulate business processes and relationships that move away from traditional methodologies and set a new standard for collaboration on quality, service integration and cost management.

Implement contracting strategies and programs that reduce cost as well as maximize revenue streams. Provide advice and assistance to leaders in the planning, implementation, and evaluation of modifications to existing operations, systems, and procedures.

Select and retain staff compatible with KEPRO’s mission, vision and values and ensure staff is aligned with the organization’s culture / goals / objectives.

Collaborate with other EQR and Operations team members to develop and implement necessary contract support products, services and strategies.

Ensure all departmental staff retain up to date understanding of EQR rules, regulations and policies through regular education, training and review

Responsible for identification, application, monitoring and maintenance of support activities and outcomes within parameters of contractual deliverables, as set forth by internal customer or contracting agency.

Responsible for ensuring project milestones are delivered timely and error free in accordance to the project timelines developed by the project team and approved by program leadership.

Define and operationalize tools to monitor activities pertinent to individual associates, projects, partners and collaborators.

Understand and effectively communicate the details of EQR to both internal and external customers.

Ensure exceptional quality of communication, reporting and interaction with customers; including, but not limited to, timely and complete responses to all inquiries, and written productions free of errors, omissions and / or grammatical fault.

The list of accountabilities is not intended to be all-inclusive and may be expanded to include other duties that management may deem necessary from time to time.


Minimum of a bachelor’s degree

Nationally certified pharmacy technician in good standing with the Alabama State Board of Pharmacy.

Knowledge, Skills, Abilities

Must have expertise in all EQR protocols as prescribed by the Centers for Medicare & Medicaid Services including, but not limited to, Code of Federal Regulations, state-specific requirements, etc.

Must have expertise in National Committee for Quality Assurance accreditation standards and Healthcare Employment Data and Information Set (HEDIS) performance metrics.

Must be able to work independently and communicate well with team members, health care providers, governmental agencies, and consumers.

Must be able to evaluate and understand results of data analysis, and understand and interpret visual representations of data for project application.

Must be able to concentrate and work under timeframe pressures and deadlines.

Must be knowledgeable in Microsoft Excel, Access, PowerPoint, Word, Teams, and SharePoint platforms.

Must have flexible work habits and the ability to prioritize work activities.

Must be able to complete all assignments in a timely and accurate manner.

Must have excellent oral and written communication skills including effective public speaking skills.

Must be able to travel both in and out of state approximately 40 percent.


Master’s Degree in public health or related field is required.

A minimum of 5 years' experience that is directly related to the duties and responsibilities specified required.

Minimum of five years management experience required.

Mental and Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations will be made as required by law in an attempt to enable an individual with a disability to perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time; key and / or control objects;

interact extensively with internal and external customers; occasionally lift and / or move objects weighing up to 10 pounds;

and occasionally travel within the state.

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