Administrative Support Rep
Vacancy expired!
An Administrative Support professional is crucial to the daily functioning of the branch it supports! Excelling in this position would require fast learning, a strong ability to solve problems under different circumstances and the ability to see where processes changes can be made more efficient.
What You Will Do :
Provides pre-sales and post-sales assistance with tasks such as sales support, contract review, payment authorizations, new customer billing setup up, funding authorizations, analysis and preparation of pertinent reports, as well as other projects as assigned.
Enter and modify customer data and set up billing through our company’s internal information system.
Process bookkeeping tasks such as petty cash, branch checkbook and entering invoices in the Accounts Payable system.
Maintain all branch False Alarm Reduction Unit permits with jurisdictions in the region by registering and updating permit information.
Assist customers via phone and email with account information. Receive incoming calls from customers, vendors and internal employees.
Create, store and deliver documents via electronic transmission or physical mail.
Review documents according to established company guidelines.
What You Will Need :
High School Diploma or Equivalency
Minimum of three to five years of Customer Service Call Center Experience
Excellent communication skills to include written, verbal and digital
Advanced Microsoft Office experience
Ability to manage multiple task while interacting with customers
To be organized, focused and flexible
What You Receive :
Along with competitive compensation and career advancement opportunities, we offer a comprehensive Total Rewards package.
Qualifying employees receive :
Medical, dental, and vision coverage
Company paid life and AD&D insurance
Company paid short- and long-term disability
Voluntary benefit products
401k retirement savings plan after just 60 days
Paid time off for vacation, sick and floating holidays
Tuition reimbursement
Employee Assistance Program (EAP)
Company Overview :
Vacancy expired!