19 Oct
Client Service Rep
Massachusetts, Worcester / central MA 00000 Worcester / central MA USA

Vacancy expired!

Our client is looking for a high energy, service-focused team member. Company is located in Northboro, MA, but remote is the norm for 2020.

Key tasks:

Managing client service issues/inquiries, resolving client concerns/requests

Able to work in a team/pooled service environment

Processing client transactions with insurance carriers

Managing renewal and new business

Office support duties renewing insurance licenses, ordering supplies, etc

Calculating commission reports and ensuring receipt of commission payments

Running quotes, drafting proposals

Preparing presentations

Other related tasks, upon request

Qualifications

PC literate - Word, Excel, Powerpoint and Salesforce

Good command of English language, both verbal and written

Strong service orientation, previous client contact/customer service experience strongly preferred

Must be reliable, detail-oriented, independent and task-driven

Employee benefits knowledge helpful but not required

15-20 hours week. Some flexibility in schedule, but hours should be spread over 3 days. Some consistency in schedule is required. Paid time off.

Please include a resume when you reply!

Vacancy expired!


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