Seasonal Retail Beauty Sales

Essential Functions :

Be proficient in POS and MPOS systems including Search and Send, My Client and More Macy’s tablet app

Proactive in assisting customers who are using devices to shop and compare, whether Macy’s devices or their own

Assist customers in all aspects of total store fulfillment and have the ability to satisfy the needs of our digital and physical customers by making appropriate partnerships when necessary.

Provide an exceptional customer experience by ensuring the customer is always the priority

Acknowledge customers in a friendly and helpful manner within 30 seconds of their entry into the area

Handle all returns courteously and professionally

Sell cosmetics and related merchandise according to customer service techniques and professional selling skills

Determine customer needs based on personal features and other customer preference related factors

Explain and demonstrate use of cosmetics through actual application

Use clientele program to maintain customer profile and contact information to increase personal sales

Be knowledgeable of and perform sales support functions related to POS procedures

Alert Cosmetics Counter Manager or Cosmetics Sales Manager of inventory and other inaccuracies

Attend product training classes and seminars and participate in pre-selling drives to maximize sales

Ensure proper presentation, organization, storing, and replenishment of stock

Ensure timely processing of new receipts, damages, testers, and return to vendors (RTVs)

Ensure work area is free from hazards and work in a safe manner

Adhere to Asset Protection and inventory control and compliance procedures

Be in compliance with all hygiene standards

Perform other duties as necessary

Follows shortage programs and procedures

Perform these functions in an efficient manner, as directed by the Supervisor

Regular, dependable attendance and punctuality

Qualifications :

Education / Experience :

High School degree or equivalent.

Previous selling experience is desired, preferably in cosmetics.

Communication Skills :

Excellent written and verbal communication skills.

Ability to interpret instructional documents such assafety rules, operating and maintenance instructions, and procedure manuals.

Mathematical Skills :

Basic math functions such as addition, subtraction, multiplication, and division.

Able to use a calculator.

Reasoning Ability :

Self-starter, able to work independently and as part of a team and must have good time management skills.

Physical Demands :

This position involves constant moving and standing.

Involves standing for at least two consecutive hours.

Involves lifting at least 30 lbs.

May occasionally involve reaching, stooping, kneeling, crouching, and climbing ladders.

May involve reaching above eye level.

Involves close vision, color vision, depth perception, and focus adjustment.

Other Skills :

Superior organizational and time management skills.

Must be able to multi-task in a fast-paced environment during constant periods of high volume.

Must be able to build relationships and influence others.

Must possess a thirst for knowledge.

Must be flexible in regards to hours worked.

Ability to collaborate and function as a member of a team.

Must possess a strong sense of urgency.

Should be comfortable with the use of computers and frequent use of RF equipment.

Work Hours :

Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and / or holidays based on department and store / company needs.

This job overview is not all inclusive. In addition, Macy’s, Inc. reserves the right to amend this job overview at any time.

Macy’s is an Equal Opportunity Employer, committed to a diverse and inclusive work environment. Macy’s, Inc. including Macy’s and Bloomingdale’s will consider for employment qualified applicants with criminal convictions in a manner consistent with and .