Clinical Administrative Coordinator

Clinical Administrative CoordinatorDent Med-Pediatric Dentistry-Pennsylvania-Pittsburgh-(20004857)

The Clinical Administrative Coordinator carries out the administrative aspects of providing care to patients in the School’s Department of Pediatric Dentistry.

This position functions as a liaison among patients, residents, faculty, clinic leadership, and the School’s central business operations staff in a customer-focused, quality-conscious manner.

Responsibilities include :

Answering patient inquiries

Entering or updating patient information in the electronic health record

Providing information about anticipated treatment costs and payment requirements

Documenting payment agreements

Collecting payments and / or facilitating payment through Care Credit or Medical Bureau

Recording, balancing, and processing amounts collected through the central clinic business office

Scheduling patients for screenings or recurring appointments with appropriate faculty and residents

Controlling patient flow between the reception area and the clinic

This position also serves as a general receptionist and provides clerical support for the department, including correspondence, recording of student grades, and maintaining files.

Incumbent must have excellent customer service skills, attention to detail, and flexibility. Front office experience in a dental or medical office and / or familiarity with dental insurance and treatment codes is highly desirable.

PA Child Abuse History Clearance, PA State Police Criminal Record Check, and FBI Criminal Record Check will be required as a condition of employment.

The University of Pittsburgh is an Affirmative Action / Equal Opportunity Employer and values equality of opportunity, human dignity and diversity.

EOE, including disability / vetsDepartment Details : This position would be within the Department of Pediatric Dentistry in the School of Dental Medicine