Parts Department Sales Associate & Technical Support

Summary and Objective:

The primary responsibility of this position is to provide our customers with polite, prompt and professional service within the values and mission of Paul B. Zimmerman Inc.

RequirementsEssential Functions:

Greet all customers with a smile, while being professional in your manner and appearance

Be efficient with your time and responsive to customer and/or co-workers requests

Focus on being flexible, adaptable, tailoring your work to fit the needs of others

Be purposeful and follow-through on commitments made to customers, co-workers, and your supervisor(s).

Develop a thorough knowledge of the store layout and location of merchandise

Develop a growing knowledge of product availability, functionality, application, and technical support

Assist in maintaining neat, orderly shelves and aisles

Provide every customer with quality and dependable service

Consistent mobility always be looking for and seeking out customers who need help

Characteristics and Competencies:

Good people and phone skills

Committed to excellence in customer service

Good time-management

Promptness

Flexible, able to handle multiple projects simultaneously

Able to follow instructions and retain information

A respectful, team-oriented work atmosphere

Positive attitude and teamwork perception

Polite, tactful, and patient

Required Education and Experience:

Intermediate math skills

Basic computer skills

Preferred Education and Experience:

Ag experience

Retail experience

Work Environment:

This job operates in a retail environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, and hand tools. Evening hours and Saturday hours are required

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to lift over 50 pounds, standing for extended periods of time; heaving lifting; repetitive motions; sitting for extended periods of time, speaking, listening, and seeing; walking; use eyes, hands, finger, or feet; and reaching with hands and arms, and so forth.

Travel:

Very little overnight travel is expected for this position.

Other Duties:

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Essential functions and duties may change at any time.

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