Retail & Client Service Manager for Motherhood Center

Are you a people person? Are you able to easily strike up conversation with others?

Do you enjoy helping to make a difference every day? If so, we would love to hear from you!

At Motherhood Center our Guest Services team is the first link between our customers and the many services we offer. We expect our Retail & Client Service Manager to demonstrate a consistent commitment to respond promptly to our clients’ needs, effectively communicate our products and services and love working with expectant moms, new moms, and families.

You must have a genuine curiosity, interest, and care for people, along with authenticity, fashion and style sensibility, and exceptional sales ability. You must also be savvy about the visual and operational aspects of the role. The ideal candidate multi tasks easily, works well with little supervision, is task oriented, and understands how to be a positive team player.

We are looking for a polished and talented professional that is:

Familiar with maternity, yoga/fitness, and wellness

Knowledge of breastfeeding or infant care is a plus

Basic computer knowledge

Seasoned in customer/guest services and retail experience

Self-motivated and the ability to work independently with minimal supervision

Goal driven, proactive, honest, and enthusiastic

Organized, detail oriented, ability to multitask and shift gears quickly

Outgoing with a positive attitude

Eloquent communication skills

Team player

Retail & Client Service Manager duties include:

Greeting every client who walks in the door, giving tours to new clients

Promote and sell Motherhood Center’s products, packages, and services

In addition, you will work with instructors, educators, and massage therapists

Responsibilities include answering phones, emails, booking appointments, and scheduling massages, and keeping up with daily checklists accurately

Oversee Front Desk and Retail Department and guarantee efficient center operations

Manage and supervise the ordering, displaying, and software tracking of all retail products and inventory

Some Saturdays and Sundays are required. Some afternoon and evening/closing shifts also required

About Motherhood Center

The Motherhood Center is nestled in River Oaks and combines luxury, education and support to Houston’s expectant and new moms. For over 20 years we have been Houston’s Premier pregnancy and parenting service provider focused on educating, supporting, and nurturing both the physical and mental well-being before, during and after pregnancy.

We offer Prenatal and Postnatal massages, Yoga and Fitness classes, Pregnancy and Parenting classes, Lactation support, Maternity consultation, Doula services, Family Assistant, Nanny and Babysitter placement, Sleep Coaching, and on-site retail all under one roof.

If you have at least 2 years of experience and are professional, punctual, and passionate about working with pregnant women, new moms and families - please EMAIL YOUR RESUME WITH A COVER LETTER, include your salary history and explain why you would be perfect for this position!

Applicants that do not include these items will not be considered