22 Oct
Financial Services Specialist
Washington, Seattle-tacoma , 98101 Seattle-tacoma USA

Vacancy expired!

Seattle Reproductive Medicine is a fertility clinic serving the Pacific Northwest region. We've been helping to create life in Seattle for 16 years. Over these years the practice has grown to six locations and fourteen physicians - through the use of ever-evolving technology and patient-focused care. We're proud that our efforts have resulted in over 10,000 babies. Our Mission is to offer state of the art reproductive health care, so that people can live healthier, happier lives.

At SRM, we place our patients first and are committed to offer world-class patient care and service. We encourage people with a desire to provide extraordinary patient care to apply. You’ll be joining a team committed to meeting the medical, emotional and financial needs of our patients.

Description:

Title: Financial Services Specialist

Location: Tacoma

Specialty: Reproductive Endocrinology

FTE: 1.0: Full Time – 40 hours/week

Shift: Day: Monday – Friday

General Duties

Supports the Financial Counseling team by contacting the primary and secondary insurance payers to collect and document medical and fertility insurance benefits, coverage, maximum benefits/deductibles and current use, authorization requirements and other pertinent information.

Run daily reports and use Felix to identify upcoming appointments to determine insurance that needs to be verified.

Work with FC and Authorization Specialist to ensure proper authorizations are in place prior to time of appointment.

Assist with obtaining and entering referrals, authorizations and predeterminations on behalf of the patient into the system.

Effectively works with assigned insurance carrier(s) to resolve referral, authorization and predetermine issues.

Regularly work Viatrack payer rejects and clearinghouse errors.

Run and work unbilled encounters report, determine reason for unbilled encounter, correct and rebill.

Review and correct NextGen dirty claims. Reprocess claims electronically or print hard copy if necessary.

Process charge and billing correction requests, including, but not limited to Progyny encounter rebills/fixes/corrected claims.

Act as back up for incoming patient calls and assists accordingly providing excellent customer service

Post patient payments as needed.

Perform other duties as assigned

Requirements

Minimum of 2 years of experience in a medical office working within patient accounts

Medical record and billing software experience preferred

Proven attention to detail

Excellent communication skills

Vacancy expired!


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