Technology Sales Consultant

Job Description

Drive the adoption of partner solutions within strategic accounts, expanding usage across departments within their markets.Provide exemplary technology sales expertise and on-going sales consultation with prospective and existing customers and partners.Develop/deliver presentations and demonstrations on partner professional services solutions, translating service/technical features into value drivers while addressing objections.Gather feedback on effectiveness of marketing materials to drive customer action; willingness to reshape marketing process.Develop/maintain technical and business knowledge of industry directions and trends.Willing to use multiple communications avenues to generate and nurture qualified leads – email, chat, phone, LinkedIn, etc.Direct customer interaction to assist with onboarding, escalation and/or solicit feedback of the customer experience. Delegate troubleshooting and escalation issues to specialized teams.Collaborate with Zoom sales engineers to effectively demonstrate Zoom Phone features to ensure prospective customer sales are closed and happy with their product.

Qualifications

Comfortable engaging and proactively building strong rapport and relationships quickly with potential customers without prior introduction.Strong presentation skills as well as the ability to build and present concise, high-quality product demonstrations to both technical, functional, and executive audiences.Ability to articulate common functional and technical aspects of SaaS offerings, including end-user and administrator capabilities.Excellent verbal and written communication skills that allow you to engage professionally, respectfully, and clearly with others.Outstanding professional, consultative-sales, and technical capabilities; comfortable supporting both sophisticated and rudimentary technology customers/users.Self-Manager who can work independently on assigned tasks.Ability to manage multiple ongoing projects and engagements at any one time with no lapse in customer experience.Solid track record of achieving and exceeding performance and behavioral expectations.High standard for professionalism and customer service.Ability to learn and develop knowledge and experience to stay current and advance in skills.

Bachelor’s Degree and/or equivalent customer, technical and sales experience requiredMinimum of 1-3yrs experience working in a Technology Sales role1-3 years identifying and increasing customer adoption of predefined solutions1-3 years of experience with SaaS communications tools (Zoom, Teams, WebEx, etc.)High degree of organization to balance competing prioritiesCope with potentially high-stress and changing environmentsIs the utmost Role Model for all Mural values, policies, practices, and procedures

Additional Information

In addition to working alongside a team of dedicated individuals and cloud consulting experts, Mural offersa competitive salary, paid time off, casual dress, multiple comprehensive medical, dental, and vision plans, 401(k) plan, company paid basic life insurance and long-term disability plan, corporate discounts on goods, services and travel, and company sponsored lunch Fridays.

All your information will be kept confidential according to EEO guidelines.