Team Supervisor
Vacancy expired!
Help saves lives every day with a phlebotomy career at the American Red Cross. No experience needed!
Join the Red Cross Biomed Team!
At the American Red Cross, you have a direct impact on a meaningful mission. When you join our Biomedical team, you can help save lives every day. You’ll be part of a like-minded team that shares a passion for making a difference and a work environment that supports growing, learning and succeeding.
About this Role
As a Team Supervisor you will use your leadership, compassion and customer service skills to lead our blood collection team to going above and beyond ensuring that all donors have the best experience possible. Our Team Supervisors drive for results and serve others with a high level of respect for our staff and the donors we value. The Red Cross offers paid phlebotomy training with the ability to grow your skills and career within the nation’s top humanitarian organization.
To learn more about the Blood Collection team and how we serve the community, watch this short video: rdcrss.org/lifesavingrole
Responsibilities
Supervise blood collection staff, including training and performance
Drive for results and to serve others with a high level of respect for customer service
Take the time to personally connect with donors – listen to their stories and help them understand the value of their donation
Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again
Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused
To best meet the needs of our donors and community, Team Supervisors work a variable schedule including early mornings, late nights, weekends and holidays
The aforementioned responsibilities of the Team Supervisor describe the general nature and level of work and are not an exhaustive list
Qualifications
Minimum two years of supervisory/leadership experience
Bachelor’s degree or equivalent combination of related education and experience required
(if applicable) RN/LPN license required
Previous apheresis or dialysis experience is strongly preferred
Customer service experience and effective verbal communication skills are required. Ability to effectively discuss procedures and medical issues with patients, families and physicians needed.
Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required
A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred.
Basic computer skills are desirable
Please note: If you are contract personnel or an independent consultant to the American Red Cross, you must access our job opportunities through the External Career Center.
You must be in your current position for a minimum of 6 months to be eligible to apply for other internal positions.
The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Vacancy expired!