PT Customer Service- Monticello

Description

Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you!

As a customer service team member, you ensure that all customers are receiving a friendly and efficient checkout experience.

This position will handle customer exchanges, returns, and complaints.

Job Responsibilities :

Ensure each customer receives excellent customer service by greeting and acknowledging each customer.

Remain knowledgeable on all store products and services to resolve customer complaints and to answer customer questions.

Follow all company policies and procedures as it related to exchanges and returns.

Accurately scan and bag items ensuring customers receive courteous service .

Process and handle monetary transactions including cash, check, gift card, credit / debit card, etc.

Maintain brand standards at the front end area and sales floor.

Help cashier team deliver a rewarding shopping experience for our customers.

Qualifications

Previous retail experience preferred

Ability to effectively communicate with all walks of life

Basic math and computer skills

Ability to work a flexible schedule to meet the needs of the business including nights, weekends and holidays