23 Oct
TEMP Eviction Prevention Coordinator
Alaska, Anchorage / mat-su , 99501 Anchorage / mat-su USA

Vacancy expired!

Cook Inlet Housing Authority is a great place to work!

Our corporate family is a team of passionate, enthusiastic, dedicated and highly qualified people. Our work allows us to create innovative solutions to complex housing issues in our community. We create housing opportunities that empower our people and build our community.

If you are interested in the TEMP Eviction Prevention Coordinator and you have the expertise, skills and energy to match our mission to provide independence through housing, we encourage you to apply.

Working together works!

General Functions

Under the general guidance of the Housing Outreach Coordinator, the Eviction Prevention Coordinator will provide support to CIHA residents in accessing financial resources, assist Community Directors with resident payment plans and work with residents to help them meet payment plan obligations. The Eviction Prevention Coordinator will understand the rent obligations under the CIHA lease and Alaska Landlord Tenant Law and mediate potential disputes. The Eviction Prevention Coordinator is a high-impact position that requires strong interpersonal skills and an ability to communicate effectively and professionally with a wide variety of stakeholders.

Major Activities (Typical Duties/Responsibilities)

Proactively engage Community Directors and Rental Property leadership to identify program participants.

Create and maintain resource list for financial assistance for renters

Connect participating residents with resources and assist with application for resources when necessary.

Assist Community Directors with payment plans discussions with residents.

Conduct frequent check-ins with participating residents and Rental Properties staff to obtain feedback regarding processes, successes, and concerns.

Document all resident case notes in TenMast.

Coordinate with partners and assistance providers to understand assistance program requirements.

Coordinate with Community Directors and other Operations staff to understand CIHA rental obligations, notices and policies/procedures that may affect resident receivables.

Provide status reports to Community Directors and leadership as required.

Assist Housing Outreach Coordinator with outcome tracking and reporting

Manage a caseload that includes residents across CIHA portfolio and works with multiple Community Directors.

Develop and maintain productive relationships with Community Directors, Resident Engagement and other Operations staff as required.

Engage in program design and evaluation to streamline processes and improve program elements.

Travel to site properties as required.

Performs other duties as required.

Skills and Abilities

Ability to:

o effectively communicate both verbally and in written form, including with third-party organizations and individuals;

o build and maintain relationships with property staff and Operations

Leadership

o work cooperatively with case managers, program administrators, and program evaluation staff

o exhibit excellent interpersonal skills and successfully utilize conflict resolution skills when required;

o maintain a high level of professionalism in interacting with diverse stakeholders, including resource partners, Operations Leadership and program participants

o represent the organization professionally in dress, demeanor, and communication

o manage multiple projects and deadlines effectively

o collect information quickly and work independently to solve problems and

manage conflict

o work independently and with minimal supervision;

o set/direct own schedule to meet deadlines;

o solve practical problems and deal with a variety of situations where only

limited standardization exists;

o gather, analyze, classify data and prepare accurate, concise and meaningful reports, draw conclusions and recommend improvements;

o read, analyze, and interpret policies and procedures, as well as applicable laws and regulations;

o interact with a culturally diverse demographic;

Knowledge of Alaska landlord-tenant laws.

Must be highly proficient with Word, Excel, MS Office, and Outlook with an aptitude to easily learn other software applications.

Education and Experience

Bachelor's Degree in business, economics, property management, psychology, or similar field of study. Experience may be substituted for education on a two for one basis.

Four years increasing responsible experience in real estate, property management or facilities management.

Current AK Driver’s License.

Please visit www.cookinlethousing.org to submit an application.

Cook Inlet Housing Authority provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Employment preference is given to eligible and qualified Alaska Native or American Indian candidates to the extent required or permitted by applicable law.

Vacancy expired!


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