23 Oct
Front Office / Medical Assistant
Alaska, Fairbanks , 99701 Fairbanks USA

Vacancy expired!

DME clinic is looking for an experienced medical assistant to join our team.

Applicants must be very organized, hard-working, self-motivated, team players. This is a fast-paced clinic with complex patients. Good communication skills, sensitivity and flexibility are a must. This is a FULL TIME position. Hours of coverage required are from 7:45am-5pm Monday through Friday. Work is to be completed in our office. There is NO remote work option available. Non-smoking/drug free environment. Must be able to pass drug screening, and random drug testing.

Specific Duties include (Not an all-inclusive list, this is a brief summary):

Greet all patients and visitors, in person and over the telephone in a kind and professional manner. Must be able to be firm and in control of emotions, can’t allow hurt feelings to ruin your work follow.

Answer and field in-coming telephone calls.

Ensure appointments are NOT scheduled without a valid prescription AND physician documentation proving medical necessity for our services is in our possession.

Control entry point of clinic to ensure walk-in traffic does not interrupt patients currently in clinic for an appointment, and that people do not walk in the office without face masks to ensure safety of self, coworkers and patients.

Prepare for clinic: 1-2 days prior to appointments schedule, check charts in EHR to ensure pieces of information have not been over looked and are in the correct chart.

Daily check interoffice messages to ensure timeliness of patient care.

Intake coordination: Fully collecting new patient demographic, insurance, payer info and HIPAA signature, and ensure this information is accurately entered into the EHR.

Expedient data entry.

Don’t make the Biller mad

Direct Patient Care:

Obtaining routine height and weight measurements on new and returning patients.

Ask the patients EVERY Time:

a. Med list review

b. Ask about missing items from chart prep (ie: who is your physical therapist).

c. Ask if they have changed doctors or have new providers.

d. When was last visit with PCP.

Help patients as needed, onto tables, getting up from chairs, etc…

Assist practitioner with minor procedures such as limb casting, or distracting children.

Between Patient appointments:

Clean and turn over rooms between visits.

Clean clinic and waiting area spaces.

Restock supplies in treatment room as needed.

Keep administrative work area tidy and organized.

Don’t make the Biller mad.

Paperwork:

Sorting paperwork (ie: faxes/records) as they come in; review, scan and schedule as needed.

Follow up with outside sources for missing documentation content.

Ensuring organization and items are in the same location.

Respond to the biller when there is piece of information missing.

Don’t make the Biller mad.

Other:

Clinic task list duties when otherwise not busy.

Keep up with office equipment maintenance to ensure no disruptions of work flow.

Commit time to learning sessions and improve on skills. Attending webinars and other industry specific learning opportunities to better equip for job performance.

Don’t make the Biller mad.

Lastly and doubly important:

Applicants who are physically incapable of not abusing company time (ie: time theft through excessively fiddling with cell phone to text, social media surfing/updating, taking selfies, dating apps, video gaming, side hustling, any of these activities while on the company’s time, in addition to any other activities that are not company related, such as knitting, free lancing farting, reading romance novels, painting miniatures, or finger nails, excessively talking to your coworkers who are trying to get their work done), applicants who are incapable of appropriately using company internet/computer hardware (ie: cannot resist the urge to watch shows, YouTube videos and Pintrest or Etsy browsing, trying make your TikToks go viral), this behavior will never be tolerated, ever. And to the folks who fancy themselves entitled to regular smoking and/or screwing off breaks, or habitually can’t get your ass out of bed to get your ass to work on time, and/or unable to get your ass out of your jammies & hoodie and into professional office work attire. You know who you are, we do not want your resume. Bugger off!

All employees are expected to have reliable transportation.

Don’t make the Biller mad, we mean it.

Thank you for reading to the end, but that's all there is to this ad. If you are able to meet the above criteria (plus have some more super human traits worth bragging on) and are truly ready to work, we could really use some help with growing our business and weeding out some problem children.

Resumes with work references only. No phone calls or drop ins, please.

Vacancy expired!


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