Account Assistant

Job Description

• Responsible for developing, maintaining, and enhancing client relationships.
• Point of contactfor Clients - act as the key interface between the Client
• Responsible for the upselling, cross-selling, and new products introductions.
• Ensure the Client base is kept informed of business issues and developments.
• Generate innovative ideas to support Clients and boost brand awareness.
• Stay up-to-date with product launches and provide support to Clients and the sales team.
• Use Client feedback to improve Client experience.
• Work with internal teams such as Marketing, Product, and Sales to develop and deliver new ideas and ensure product enhancements are properly communicated to the correct teams.
• Representing the firm at Industry events and conferences

Qualifications

• Ability to communicate, both written and verbal, at all levels
• Graduate degree
• 1-2 years of experience
• Relationship building skills and the ability to remain calm under pressure essential
• Background in Customer Services
• Comfortable with technology
• Highly self-motivated.

Additional Information

If you have the necessary experience and would like to apply for this role please apply now with an up to date copy of your resume outlining your relevant skills and experience, together with your salary requirements for this role, and your notice period/availability.